Windows 10: i redeemed a gift card from microsoft rewards and my balance has not updated

Discus and support i redeemed a gift card from microsoft rewards and my balance has not updated in Microsoft Windows 10 Store to solve the problem; i purchased a gift card with my microsoft rewards points, and it has been 2 hours since ive done that and it still hasn't updated my balance. how can i... Discussion in 'Microsoft Windows 10 Store' started by thickycowy, Jan 28, 2021.

  1. THICKYCOWY
    thickycowy Win User

    i redeemed a gift card from microsoft rewards and my balance has not updated


    i purchased a gift card with my microsoft rewards points, and it has been 2 hours since ive done that and it still hasn't updated my balance. how can i fix it? thanks!

    :)
     
    thickycowy, Jan 28, 2021
    #1
  2. NAT360
    Nat360 Win User

    How to redeem Microsoft rewards gift card money?

    Hi. I have been using Microsoft rewards for some time now and I was finally able to redeem a Microsoft 5 dollar gift card. I followed all the instruction listed on the screen and received 5 US dollars in my account balance. Now, the question I have is
    how do I redeem this account balance, I want to rent a movie? (Do I need to put my credit card details in to redeem this account balance?)
     
    Nat360, Jan 28, 2021
    #2
  3. AUNLIN
    Aunlin Win User
    Microsoft Gift Card

    I was using Microsoft rewards, finally got enough points and I redeemed a $30 gift card, but I can't use the gift card for its original purpose because when I had it transferred to my balance it was HK$ and Microsoft rewards don't accept refunds so now
    I'm stuck with a $30 gift card that I can't use and no way of regaining the time spent on gaining points

    Is there a way where I can buy things in the US Microsoft store but use HK$ as the currency?
     
    Aunlin, Jan 28, 2021
    #3
  4. VIKTORIJA L.
    Viktorija L. Win User

    i redeemed a gift card from microsoft rewards and my balance has not updated

    Viktorija L., Jan 28, 2021
    #4
Thema:

i redeemed a gift card from microsoft rewards and my balance has not updated

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