Windows 10: I redeemed the minecraft for windows 10 but i can't find it

I redeemed it in January of 2016, which worked then, im still using the same @live account, i decided to download it on a new device but it says i never even bought it, but it says i used the code, it doesn't appear in purchase history either so what do I do?

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Minecraft Windows 10 Edition: Already Redeemed Error

Hi Mason,

Issues with redeeming your Minecraft: Windows 10 Edition may occur if the code is invalid or already redeemed to another account. To properly isolate your concern, please clarify the following information:

• Did you receive the code from
  Mojang.com?
• Are there any other accounts signed in to your Windows 10 device?

To check the code validity, you may also contact Xbox Chat Support directly on this

link. For more information about Minecraft: Windows 10 Edition, you may visit

Minecraft: Windows 10 Edition FAQ.

 

minecraft windows 10 redeem code

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the redemption of Minecraft game. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• When did you received the redemption code for Minecraft Windows 10 edition?
  
• Are you signing with same Microsoft account to install the game, which you used to redeem/purchase the Minecraft game?
  
• Were you be able to play this game prior to this issue, was there any changes made in the PC?

However, you can check the
Redeem a gift card or code to your Microsoft account article and check if that helps. If you still face the issue please reply to in-private message sent and also check with the Mojang support.



We await your response.



Aditya Roy

Microsoft Community – Moderator