Windows 10: I remotely locked a computer and now an admin pin is needed to unlock. It does not have an...

I own a Dell Latitude computer. My son took his computer without my knowledge and I locked it using the find my phone, lock computer option. I am unable to find an option, now that I have it back, to unlock it. Now his computer says it needs to be unlocked by an admin. There isn't an admin. I have read that Microsoft created this lock option and it basically causes the user to have to factory reset the computer. If this is true, this is a major issue that Microsoft needs to address. I want help to restore it as is or I want compensation for the horrible experience of having to deal with

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Remotely locked laptop, not able to unlock.

Remotely locked device, unable to unlock. I'm the admin but PIN is not getting accepted. Safe mode also asks for PIN.

 

Unlock device after remotely locked

Hi There,

I am wondering what is the step to do to unlock a Surface Book device that I have locked it remotely? Is the other user can still sign in after I lock it remotely?

I have it with my staff right now, but I need to lock it since his contract is over before he could return it to the office.

 

Am trying to unlock a remotely locked device

My mother - lives on the west coast and I am on the east coast - accidentally remotely locked her computer. Now it indicates that it requires an administrator to logon first to unlock it. However, despite resetting the Microsoft account password multiple
times, etc. she can't get into her computer. I can remotely lock the computer -- can see it on the list of devices -- but can't unlock it. She is elderly, not that computer savvy, and has limited access to any transportation that could take her to Best Buy
or some other professional help. Am trying to help via phone and cell phone... but have not been able to help her get into her computer.