Windows 10: I replaced the battery in my Dell Inspiron15. Now it will not power up. Even after being...

My name is JohnI just replaced the Dell Inspiron15 battery. My laptop will power up for about 5 to 10 seconds and shut down. Even after being plugged in for more than 36 hours.

:)

 

iaStorAC.sys BSOD on battery power

Hi

My laptop (Dell Inspiron approx 6 yo) will no longer function on battery power alone. As soon as I pull the main power I get a BSOD and the iaStorAC.sys error.

I've replaced the battery and this makes no difference.

Can any one offer (preferably step-by-step) help?

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

The battery of my laptop Dell Inspiron 5577 suddenly discharges from 71% to 7%

Hi

Welcome to Microsoft community.

From the symptoms you’ve described, it sounds like your Dell Inspiron 5577 is experiencing issues with battery calibration, power management, or potentially a hardware problem with the battery or related components. Here are some steps you can take to diagnose and address the issue:

1. Check Battery Health in BIOS/UEFI

• Restart your laptop and enter the BIOS/UEFI settings (usually by pressing F2 or Del during startup).
  
• Locate the battery health section. This can provide a more accurate assessment of your battery's condition.
  

2. Update BIOS and Drivers

• Outdated BIOS or drivers can cause power management issues. Visit the Dell Support website, enter your laptop's model, and download the latest BIOS and drivers (especially the battery and chipset drivers).
  
• Install the updates as instructed on the website.
  

3. Battery Calibration

• Fully charge your laptop to 100%.
  
• Disconnect the charger and let the battery drain completely to 0% until the laptop turns off.
  
• Recharge the battery to 100% without interruption.
  
• This process can help recalibrate the battery sensor to provide more accurate readings.
  

4. Check for Software Issues

• Sometimes, software or background processes can cause sudden battery drains. Run a clean boot to see if the issue persists and restart your laptop and observe the battery behavior.
  
• Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.
  
  These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.
  

5. Replace the Battery

• Even though the diagnostics tools indicate that the battery health is good, it’s possible that the battery is defective, especially if it’s a third-party replacement.
  
• If the laptop is still under warranty or the battery is relatively new, consider contacting Dell support for a replacement.
  

6. Advanced Diagnostics

• Dell laptops come with built-in diagnostics tools that you can run to check the hardware. Restart the laptop and press F12 during the boot process to access the boot menu. Select "Diagnostics" and run a full test.
  

7. Driver Rollback

• If you suspect that a recent driver update caused the issue, you can roll back to a previous version:
  
  • Open Device Manager (press Windows + X and select Device Manager).
    
  • Expand the Batteries section, right-click on "Microsoft ACPI-Compliant Control Method Battery," and select Properties.
    
  • Go to the Driver tab and select Roll Back Driver if the option is available.
    

8. Contact Dell Support

• If none of the above steps resolve the issue, it might be best to contact Dell support for further assistance. They can provide more specific diagnostics and suggest potential hardware repairs or replacements.
  

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist