Windows 10: I require help finding out what caused my PC to freeze and restart

Discus and support I require help finding out what caused my PC to freeze and restart in Windows 10 Software and Apps to solve the problem; Here is the crash dump file below :winrtutil32.exe.21200.dmp... Discussion in 'Windows 10 Software and Apps' started by nife islam, Aug 9, 2024.

  1. NIFE ISLAM
    nife islam Win User

    I require help finding out what caused my PC to freeze and restart


    Here is the crash dump file below :winrtutil32.exe.21200.dmp

    :)
     
    nife islam, Aug 9, 2024
    #1
  2. TRONIX304
    Tronix304 Win User

    Windows 11 Freezing and requiring a restart

    It is still randomly freezing but I cannot find the cause. There was no BSOD. I contacted Windows support and they said that the error could be caused by a RAM problem but when I ran the diagnostic, it didn't find any errors. I have tried updating everything.

    I guess I will have to reinstall windows again and see if it helps unless you have any more suggestions

    I appreciate the help
     
    Tronix304, Aug 9, 2024
    #2
  3. DBLDEE
    dbldee Win User
    Freezes on restart


    Device is up to date, however from either the Start menu or Command prompt Windows freezes at manufacturer splash screen on restart, requiring hard shutdown,
    This returns even after clean install of Windows 10

    suggestions or recommendations *Sick
     
    dbldee, Aug 9, 2024
    #3
  4. NAKI
    Naki Win User

    I require help finding out what caused my PC to freeze and restart

    GPU-Z 0.7.8 / 0.7.9 / 0.8.0 Bios reading not possible GTX670-solved with gpu-z 0.8.1

    @Maban - does GPU-Z fail the same way for you the way it does for me? I.e. total system freeze/lockup, requiring a hard reset?

    @W1zzard - I will try the suggested steps later today, as I am not near that PC at the moment.
     
    Naki, Aug 9, 2024
    #4
Thema:

I require help finding out what caused my PC to freeze and restart

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