Windows 10: I reset my PC and cannot reinstall Minecraft Windows 10/Bedrock edition

I had used the free code that was given to me years ago to play it until I reset my pc a few months ago. Now, on the same account, I can go into billing history and see the code claimed in my order history but if I try to go to my library in the store app on Windows 10 to find and install it it does not appear. I had the Java version of the game since at least 2016 and redeemed the code in 2017.

:)

 

Minecraft Bedrock edition

Hey there, cRz EmraldDrift

Welcome to the Microsoft Community forums.

I have just done a search on Minecraft Bedrock edition and could not find it. Are you sure it was Minecraft Bedrock edition, and not another edition of Minecraft?

I have also looked on your Xbox profile and found that you do not have Minecraft Bedrock Edition in the games you have played. You seem to have the following: Minecraft, Minecraft Xbox One Edition, and Minecraft Windows 10 Edition.

Please can you check to make sure it shows under My purchases on https://account.microsoft.com

Regards,

 

Minecraft Bedrock Edition

EDIT: It turns out the free offer ended 15 days ago ;(

Hello MaliaT,

I myself bought Minecraft Java in 2013 and I am a proud Owner of Minecraft Bedrock since 2018.

So I can tell what you mean.

First of all:

To redeem a code for Minecraft Bedrock, you must have bought Minecraft Java before the 19th October 2018 and you must have Windows 10 installed on your Computer.

Minecraft Bedrock is only available for Windows 10.

You can't install it on Windows 7 or even 8.1.

To redeem the code:

>Go to the Mojang website and login into your Mojang account (assuming you have one and you know your password)

Link: Mojang Studios Account

> click Redeem under Minecraft: Windows 10 Edition

> you should be automatically sent to the Microsoft Store

> click Redeem and enter the code

> Now open the Microsoft Store App and search Minecraft: Windows 10 edition and install it

> launch it after you installed it

Congratulations, you are now the proud owner of Minecraft Bedrock!

 

Can't Sign in to MineCraft Bedrock Edition for my Microsoft account.

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• What is the complete error message that you are receiving?
  
• From where did you download the Minecraft Bedrock Edition?
  
• Were you able to play Minecraft Bedrock Edition earlier on this computer?
  
• Which build version of Windows 10 is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.
  

Please reply with the detailed information on the issue to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator