Windows 10: I Reset my PC, and Now my Surface Keyboard falls asleep constantly

Discus and support I Reset my PC, and Now my Surface Keyboard falls asleep constantly in Windows 10 Drivers and Hardware to solve the problem; Hi All, I've seen tons of posts about how to resolve this. However none of them really fix my problem, because I can't access the specific... Discussion in 'Windows 10 Drivers and Hardware' started by TravisTaylor1, Jul 14, 2020.

  1. TRAVISTAYLOR1
    TravisTaylor1 Win User

    I Reset my PC, and Now my Surface Keyboard falls asleep constantly


    Hi All,


    I've seen tons of posts about how to resolve this. However none of them really fix my problem, because I can't access the specific properties they mention. I've tried going through Device Manager, Control Panel, etc, and my keyboard still falls asleep regularly. I'm using a Bluetooth dongle because the onboard BT adapter failed shortly after the initial purchase and instead of sending it back to NJ to get it rebuilt I had the IT guy at work buy a small dongle for about $8. It's a Zexmite if anyone is curious.


    I've been using this PC for about 3 years now, and have had the keyboard for about 2.5 of those years with zero issues. However I reset the PC recently, because I purchased it from my former employer, and now the peripherals act a little squirrely. I don't have the original documentation for these two particular devices BT adapter and the Surface Keyboard so I don't have any back up driver disks to install on anything.


    When I try to get to the Power Management section of the Keyboard's properties there just isn't a tab for it. I assume that's a driver issue. Anyone have any advice?


    Thanks,


    T.

    :)
     
    TravisTaylor1, Jul 14, 2020
    #1
  2. DREW-SALADIFIER
    drew-saladifier Win User

    Computer falling asleep

    Everytime i log onto my compuyer (windows 10 desktop) it shows the desktop background, loads up the files, then falls asleep. This is really annoying beciase i have been having another issue for a few months that makes it so i have to turn off my computer
    and turn it back on whenever it falls asleep. How do i make it stop falling asleep manually?
     
    drew-saladifier, Jul 14, 2020
    #2
  3. EPETE
    epete Win User
    Reset Surface Pro 4 Software / now have errors

    Thanks. I have already started a second effort to reset the Surface and not preserve any personal files. (Personal files are all stored elsewhere anyway) I suspect the same thing will happen. When it does, I will give your suggestions a try. By the way, after a reset, is there any way for me to keep my original PC name. My MS Office listed the original pc name as one of the 5 installs on my license. I didn't want to use up 2 licences on one PC.
     
    epete, Jul 14, 2020
    #3
  4. JABURMESTER
    jaburmester Win User

    I Reset my PC, and Now my Surface Keyboard falls asleep constantly

    Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Jul 14, 2020
    #4
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I Reset my PC, and Now my Surface Keyboard falls asleep constantly

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