Windows 10: I reset my tpm and I’m unable to sign back in. How can I access my pc?

Discus and support I reset my tpm and I’m unable to sign back in. How can I access my pc? in Windows 10 Gaming to solve the problem; I reset my tpm and when I turn on my pc, none of the sign in options work. I tried to go into safe mode but that doesn’t work either. I tried... Discussion in 'Windows 10 Gaming' started by JonathanLui1, Jan 19, 2023.

  1. I reset my tpm and I’m unable to sign back in. How can I access my pc?


    I reset my tpm and when I turn on my pc, none of the sign in options work. I tried to go into safe mode but that doesn’t work either. I tried reinstalling windows through a usb drive. That also didn’t work.

    :)
     
    JonathanLui1, Jan 19, 2023
    #1

  2. Unable to sign in to my account.

    Hello,

    Thank you for writing to Microsoft Community Forums.

    I understand your concern, in order to get more clarity and to assist you with appropriate troubleshooting steps please reply with the answer to the below question:

    1. Which accounts are you unable to sign in to?
    2. What happens when you try to sign in to your account?
    3. Are you seeing any error messages when you try to sign in to your PC?

    If you are referring to the Microsoft account and if your Microsoft account has been compromised, it means that someone might be using your account to access your personal info or send spam. I suggest use the following guide to
    get back into your account, review your personal info and settings, and help prevent this from happening again. Refer the article on

    How to access a compromised Microsoft account
    and try to reset your password. If the issue still persists you can follow the remaining steps mentioned in the article and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Jan 19, 2023
    #2
  3. TPM update

    From m$

    "The Clear-Tpm cmdlet resets the Trusted Platform Module (TPM) to its default state. A reset removes the owner authorization value and any keys stored in the TPM. To reset a TPM, you must provide a valid owner authorization value. You can enter an owner authorization value or specify a file that contains the value. If you do not provide a value, the cmdlet attempts to use a value stored in the registry."

    Best measures would be a backup, or clone, similar type of save.

    Look here
     
    jboydgolfer, Jan 19, 2023
    #3
  4. I reset my tpm and I’m unable to sign back in. How can I access my pc?

    Unable to reset PC

    Hi guys,

    I'm unable to reset PC and I accidentally lost backup drive. i'm a windows 10 home user and I got this when I brought the laptop.can anyone suggest how to reset pc .

    whenever i''m trying to reset pc it is displaying an error as cant reset no changes are made

    Regards,

    Sujith
     
    vadlamudisujith, Jan 19, 2023
    #4
Thema:

I reset my tpm and I’m unable to sign back in. How can I access my pc?

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