Windows 10: i reseted my pc and now on dell loading screen when i try to login, it says “we can’t sign...

Discus and support i reseted my pc and now on dell loading screen when i try to login, it says “we can’t sign... in Windows 10 Gaming to solve the problem; wouldn’t let me put pictures, but i really need help so i can play on my Dell Optimus 750 Now. Please... Discussion in 'Windows 10 Gaming' started by Nakhyy Morehead, Nov 30, 2023.

  1. i reseted my pc and now on dell loading screen when i try to login, it says “we can’t sign...


    wouldn’t let me put pictures, but i really need help so i can play on my Dell Optimus 750 Now. Please

    :)
     
    Nakhyy Morehead, Nov 30, 2023
    #1

  2. We couldn't sign you in

    Hi,

    To better assist you with the sign in issue of your Windows account, we would like to gather more information:

    • Have you made any changes to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?
    Since you can't sign in to your Windows account, we suggest that you reset your password, check this
    article and follow the steps given.

    Looking forward to your response.
     
    Reymichael Ros, Nov 30, 2023
    #2
  3. rmanasa Win User
    Lock vs Login screen screenshot

    Hi Josey -

    Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

    Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!
     
    rmanasa, Nov 30, 2023
    #3
  4. Aaron_Sum Win User

    i reseted my pc and now on dell loading screen when i try to login, it says “we can’t sign...

    Not Able to login

    Hi,

    Thank you for posting to Microsoft Community.

    Please confirm the following things for me.

    1. Is your system connected to the internet? You can check this through the network icon at the bottom left corner of your login screen.
    2. What error message are you receiving when you login with your Microsoft account?

    I would suggest you to login to
    http://login.live.com/
    with your Microsoft account and check if you are able to sign-in with your credentials.

    If you are able to sign-in with your Microsoft account on the live website, you can follow the steps in this article to ‘Start
    your PC in safe mode in Windows 10
    ’, kindly follow the steps in the section ‘From the sign-in screen’ and check if you are able to login to your system.

    We await your response.

    Aaron Summith

    Microsoft Community – Moderator
     
    Aaron_Sum, Nov 30, 2023
    #4
Thema:

i reseted my pc and now on dell loading screen when i try to login, it says “we can’t sign...

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