Windows 10: I run windows safety scan and the infecction count goes up to 16 but when it gets to 90%...

why is my infection count climbing to 16 and then when almost finished it say no infection found?

:)

 

Microsoft Safety Scanner > Files Infected count

There's a bit of a UX problem with the scanner. As it is running it may encounter files that are suspected of being infected but indicate a count as: "Files Infected: XX"

This suggests the files are infected and apparently no list of these potentially infected files are provided.

1. Change the label to "Possible Infected Files"
   
2. Write to the msert log the list of possibly infected files for further review/action.
   

I say this as I let the tool run for over 3 hours, racking up over 20 "Files Infected". My computer was disconnected from the Internet during the scan. So I was surprised that the files in question were somehow "cleared" despite a lack of Internet connection.

From the log:

Results Summary:

----------------

No infection found.

Failed to submit MAPS report: 0x80072EE7

Failed to submit clean hearbeat MAPS report: 0x80072EE7

Microsoft Safety Scanner Finished On Sun Apr 30 13:20:56 2023

If the suspected files couldn't be submitted, then how were they cleared? Which files were suspected?

I appreciate the tool just cannot trust the results.

 

Windows Defender- Full scan stops at about 90%

Harkanwar,

Thanks for your suggestion.

I manually opened windows update and downloaded one win sys update and the definitions for Win Defender.

There was no specific method to update Win Defender.

Ran the scan......it ran for 5:58 and scanned 2,857,630 items before it stopped. I would estimate it is about 90% complete.

tom prinz

 

atitool usage

try what infrared suggests, if that doesnt work try running the scanning again, make a note where it goes crazy and set this frequency as limit in settings -> overclocking -> safety range