Windows 10: I see Camera Upload Message, is it a Virus?

How do I stop a possible virus? Win 10. Everything we plug an external drive into any USB port a popup shows asking to upload pictures, etc. it says "keep your memories safe", Top left says camera update.

This is nothing I have seen before, and does not show up on other machines when same external drives are attached.

None of the external drives have a backup program on them.

I have scanned with Hitman Pro, Malwarebytes and of course Defender which is running with no results.


How do I stop this?


[Original Title: Possible Virus]

:)

 

download Windows camera app

Success in resetting Store; that produced a download of the Windows camera, despite seeing error message again, download proceeded. Screen shows MS app for Windows camera and indicates downloaded. (Camera now listed in app list.) But when Launch was selected,
no action after screen with camera icon. Eventually message appeared " something went wrong: here is message code if needed: 0x400F4271>MediaCaptureFailedEvent>0xC00D3704. We seem to be moving ahead a step at a time. Next suggestion?

 

Cameras no longer upload to computer

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

The issue might occur due to some corruption in the driver. I will certainly help you with the issue.

I suggest you to follow the methods below:

Method 1

I suggest you to run the hardware troubleshooter and check if it helps:

Hardware troubleshooter

1. Type control panel in the search box.

2. Click on troubleshooting in the control panel.

3. Click view all.

4. Click hardware and devices.

5. Follow on screen instruction.

Method 2

Uninstall and reinstall camera driver

Refer the steps below to uninstall device driver:

Refer the steps below to uninstall device driver:

• 
  Click Start, type Device Manager in the Start search box and hit ENTER.
  
• 
  Locate camera driver and expand the same.
  
• 
  Right-click on camera driver and click on Uninstall button to uninstall the driver associated with the device.
  
• 
  Restart the computer and check if the issue persists.
  
• 
  If driver for Windows 10 is not available then I suggest you
  to install the driver in compatibility mode.
  Follow the steps below to install the drivers in compatibility with Windows 10.
  
• Download the driver from the manufacturer’s website.
  • Right-click on the driver setup file and click on ‘Properties’.
  • Click on the ‘Compatibility’ tab and check the box
    ‘Run this program in compatibility mode for’ and select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Please get back to us with updated status. We will be happy to assist you further.

 

upload pictures and saving from camera

Hi,

How are you trying to upload the Photos? Are you using any application software for uploading the photos?

What exactly happens when you try to upload the Photos? Do you receive any error message?

Do you have webcam on your computer? If so, are you using Camera app to click Photos?

All pictures, videos, and panoramas you take with the Camera app are saved to your camera roll. There are different ways you can look at your camera roll.

• 
  Camera app: Will be saved i Camera roll folder.
  
• 
  Photos app: Go to the Pictures library, and then to the
  Camera roll folder.
  
• 
  File Explorer: Go to the Pictures folder, and then to the
  Camera roll folder.
  

Please reply us with the required information to assist you further.