Windows 10: I signed up and paid for Microsoft 365 and now I can not open my QuickBooks Enterprise...

MS 365 added to my computer today and paid for. Now I cannot open my Quick Books Enterprise system. It is screwing up my business. Need answer ASAP. *** Email address is removed for privacy *** or 215-534-0903.

:)

 

QuickBooks crash while opening data file

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned that after Windows and QuickBooks update whenever you open a data file in QuickBooks, it crashes. We would like to know if any other programs are crashing apart from QuickBooks.



I suggest you to refer the troubleshooting steps mentioned below:



Method 1: Repair QuickBooks



I suggest you to try repairing QuickBooks and then open data file in it. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type appwiz.cpl and click on
   OK.
   
3. Look for QuickBooks application from the list, right click on it and select
   Repair.
   
4. Follow the on-screen instructions to complete the repair process.
   

If repairing QuickBooks didn’t fix the issue, please refer Method 2.



Method 2: Open Sample data file



You can try opening a Sample data file in QuickBooks and check if QuickBooks crash. If QuickBooks didn’t crash while opening Sample data file, I suspect that the data file that you are trying to open is causing the crash. In this case, I suggest you
to contact the
QuickBooks support team.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Unable to open QuickBooks Pro program after Windows 10 latest update

Hi George,

Which version of quick book are you using? This issue could have occurred due to compatibility issues.

I suggest you to install QuickBooks 2016 in compatibility mode and check if it helps.

• To install QuickBooks in compatibility mode follow these steps:
• Right-click on the setup file of the program and select “Properties”.
  
• Select “Compatibility” Tab.
  
• Place a check mark next to “Run this program in Compatibility mode” and
  select latest version of Windows from the drop down list.
• Let the program install and then check the functionality.

Note: Make sure you have the installation media for
QuickBooks before uninstalling it.

Refer the article for additional information.

https://community.intuit.com/articl...quickbooks-2016-and-enterprise-solutions-16-0

Hope this information is helpful.

 

Windows 10 & Quickbooks Pro 2011

Hi,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that after you have upgraded to Windows 10 you are facing issues with the Quickbooks pro 2011.

Please answer the below questions to assist you better,

1. Are you getting any error message?

1. What is the make and model of the computer?

I would like to inform you that Quickbook Pro 2011 is not compatible with Windows 10. Therefore it is needed to install in compatibility mode.

Hence,I suggest you to reinstall the Quickbooks pro 2011 in the compatibility mode and check if it helps,

Please follow the steps below for more information:

• Right click on the setup file of the application and select
  Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the
  operating system accordingly from the drop down list.
• Click OK and run the setup.

I would also suggest you to refer the below link,

https://community.intuit.com/articl...quickbooks-2011-and-enterprise-solutions-11-0

If the issue still persists after troubleshooting steps I would suggest you to contact to Quickbooks Pro 2011 support.

https://community.intuit.com/quickbooks-online

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.