Windows 10: I sometimes get an error message when signing into my account using windows hello.

I sometimes get an error message when signing into my account using windows hello. Here is the message:Request Id: 3d933344-d3d8-4d05-a998-b6b183a7b100Correlation Id: a1730cba-edcc-4ec6-ac37-c66c41509f21Timestamp: 2023-02-25T02:07:28ZMessage: AADSTS500202: User account '*** Email address is removed for privacy ***' from external identity provider 'live.com' is not supported for API version '2.0'. Microsoft account pass-thru users and guests are not supported by the tenant-independent endpoint.It tells me to give it to my administrator. I am the administrator, so...

:)

 

My hello sign in stopped working.

Hi,

This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

• Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
• Is there an error message displayed when using Windows Hello?

Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

• Click the Start button and select the Settings
  icon.
• Choose Accounts from the list.
• Select Sign-in options in the left pane of the window.
• Under Windows Hello, kindly check the status of it.

As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

We'll keep an eye out for your response.

 

Microsoft Account sign in problem

Hello Sebastian,

Let's determine the cause of the issue. To get started, I'd like to get the following information:

• During when are you getting this error message?
• Is this your first time to encounter this issue? If so, did you make any changes to your account prior to this?

Meanwhile, I suggest that you follow these steps and check if this will help you in resolving the error message:

• Press Windows key + R and type services.msc.
• Right-click Microsoft Account Sign-in assistant and choose
  Properties.
• In Startup type, choose Automatic then click
  OK.

We're looking forward to your response.

 

Sign in User Account Automatically at Windows 10 Startup  


Hello sciencegal,

You can have Windows automatically sign in to a local account or Microsoft account. It doesn't matter.

Is you account listed more than once in netplwiz? Double check to make sure that you have selected the correct account in step 3 Option 1.

The password is case sensitive, so be sure to enter it exactly for it to work properly.