Windows 10: i switched my user administrator on my laptop and deleted the other user while keeping the...

i switched my user administrator on my laptop and deleted the other user while keeping the files but the files which were on the download folder are not seen how can i access them?

:)

 

Help with administrator users!

Hello, Kaitlyn D'Agostino

Welcome to the Microsoft Community.

It sounds like a tricky situation, but don't worry, there are several steps you can take to re-establish your control over the administrator account on your Windows 11 laptop.

Here’s a step-by-step guide to help you resolve this issue:

Step 1: Create a Local Administrator Account

1. Boot into Safe Mode (if necessary)
   
   • If you're having trouble accessing settings normally, you can try booting into Safe Mode. Restart your computer and press Shift + F8 before Windows starts. This might take a few tries as timing can be tricky.
     
2. Create a New Local Administrator Account
   
   • Press Win + R to open the Run dialog box.
     
   • Type compmgmt.msc and press Enter to open Computer Management.
     
   • In the left pane, navigate to Local Users and Groups > Users.
     
   • Right-click on the white space in the middle pane and select New User.
     
   • Fill out the details for your new local account. Make sure to uncheck User must change password at next logon and check Password never expires.
     
   • After creating the user, right-click on it and choose Properties.
     
   • Go to the Member Of tab and click Add.
     
   • Type Administrators and click Check Names, then click OK.
     

Step 2: Log in with the New Local Administrator Account

1. Log out of your current account.
   
2. Sign in with the new local administrator account you just created.
   

Step 3: Remove Your Friend's Microsoft Account

1. Open Settings by pressing Win + I.
   
2. Go to Accounts > Access work or school.
   
3. You should see your friend's account listed here. Click on it and select Disconnect.
   
4. Also, go to Accounts > Family & other users.
   
   • If her account appears here, attempt to remove it again. Since you’re logged in as a local admin now, this should work.
     

Step 4: Re-link Your Microsoft Account

1. Switch back to your original Microsoft account.
   
2. Go to Settings > Accounts > Your info.
   
3. Click on Sign in with a Microsoft account instead if you’re using a local account. Follow the prompts to sign in with your Microsoft account.
   

Step 5: Adjust Account Settings as Needed

1. Ensure that your account is set as an administrator:
   
   • Go to Settings > Accounts > Family & other users.
     
   • Select your account and make sure it is set to Administrator.
     

Step 6: Verify Outlook and Other Applications

1. Open Outlook and ensure it is linked to your Microsoft account.
   
   • You might need to sign out and sign back in, using your credentials.
     

Step 7: Clean Up Any Residual Issues

1. Check OneDrive and other Microsoft services.
   
   • Ensure they are synced with your account, not your friend’s.
     

By following these steps, you should be able to regain control over your laptop and remove your friend's account from the system. If you encounter any specific error messages during these steps, please provide those details so we can offer more targeted assistance.

Best regards



Bobhe | Microsoft Community Support Specialist

 

Cant switch users in Windows 10

Hi Sarah,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.



Please share a few details:

• 
  What exactly happens when you try to switch users?
  
• 
  Do you receive any error message/code?
  
• 
  Did you make any changes to the computer prior to this issue?
  

I suggest you to follow the below steps to Switch users.

• 
  Press Ctrl + Alt + Del key altogether.
  
• 
  Click on Switch User.
  
• 
  Select the user with which you want to login.
  

If computer starts up with a user other than the one you want, login to that user account and switch user to the account that you need and check.



Hope this information helps. Do contact us for further queries. We will be happy to assist you.



Regards,

Jenith

 

Switch user at startup

Hi,

Thank you for contacting Microsoft Community.

I understand that you cannot see the switch user option after the upgrade I will make sure to help you with this issue.

First I suggest you to reboot the system and check if see the switch user option.

If you still don’t see the option then I would suggest you to perform the below step and check if you can see switch user option.

On the login screen press CTRL+ALT+DELETE and check if you can see the switch user option.

Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.

Thanks