Windows 10: I think I got the defender pop up scam and gave the person remote access to help me run...

I was scammed by someone posing as a windows defender support specialist. They had remote access to my computer to run diagnostics and tell me what to do. They had me log in to my accounts to verify if any activity was suspicious and told me they would issue a hacking report to me within a few business days. I was in school at the time and stressed about making sure my computer was good. I never received a report. What do I do now?

:)

 

i have gave remote access

Don't allow remote access!!!

From Quietman, see: I have been hacked...What should I do?

Answers to common security questions - Best Practices - Anti-Virus, Anti-Malware, and Privacy Software

Next, follow the instructions here even if the pop up is gone.

http://malwaretips.com/blogs/remove-tech-support-scam-popups/

Also run this tool.

SuperAntiSpyware (Free version)

Anti-Malware & Spyware Removal Software | SUPERAntiSpyware

And see:

PSA: Tech Support Scams Pop-Ups on the Rise

https://blog.malwarebytes.org/fraud-scam/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/

 

i have gave remote access

i have gave remote access to a company after understanding it was a scam. my computer seemed stopped working, i had problem with internet and word, and also i already install windows 10 on a old computer to realise it was not compatible with, without being
able to remove window 10. these guys told me windows will stopped you using your computer ever. i checked like a dummy support.me thinking it was microsoft.

i allowed access what can i do to prevent these guys to harm me or to enter my computer again??

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks