Windows 10: I thought I was using Microsoft support. Was I?

Discus and support I thought I was using Microsoft support. Was I? in Windows 10 Gaming to solve the problem; I was having some trouble downloading some upgrades and contacted Microsoft chat.Now my computer has seemingly been wiped clean. I have no drivers, no... Discussion in 'Windows 10 Gaming' started by kc789, May 13, 2025 at 10:02 PM.

  1. kc789 Win User

    I thought I was using Microsoft support. Was I?


    I was having some trouble downloading some upgrades and contacted Microsoft chat.Now my computer has seemingly been wiped clean. I have no drivers, no Windows 11, etc.I received an email with a case number. Is this legitimate? The language in the email seems suspicious.Does anyone have a number I can speak to someone? I am using a friend's laptop now to access the internet.Please help.

    :)
     
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
  3. B3 Phenom support

    I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.
     
    OzzmanFloyd120, May 13, 2025 at 10:07 PM
    #3
  4. curatia Win User

    I thought I was using Microsoft support. Was I?

    Microsoft Edge TLS Security

    After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

    For those who prefer not to click links the steps are simple:

    1. Click in the Cortana search bar next to the Win 10 Start button

    2. Type internet options

    3. Select internet options (control panel) from the list

    4. Click on the advanced tab

    5. Scroll down to the security section

    6. Make sure the following are all clicked:
    Use SSL 3.0
    Use TLS 1.0
    Use TLS 1.1
    Use TLS 1.2

    7. Click apply

    8. Refresh the page that was giving the error and it should now connect.

    Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.
     
Thema:

I thought I was using Microsoft support. Was I?

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