Windows 10: I tried to do a memory diagnostic and it is stuck on the restart screen, what should I do?

Discus and support I tried to do a memory diagnostic and it is stuck on the restart screen, what should I do? in Windows 10 BSOD Crashes and Debugging to solve the problem; The reason I did the diagnostic was because I had gotten new ram and later on I was getting problems with syncing, and starting games on steam.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Collin Holmes_124, Mar 14, 2023.

  1. I tried to do a memory diagnostic and it is stuck on the restart screen, what should I do?


    The reason I did the diagnostic was because I had gotten new ram and later on I was getting problems with syncing, and starting games on steam.

    :)
     
    Collin Holmes_124, Mar 14, 2023
    #1

  2. Memory diagnostic test results not found

    Hi,



    Thank you for writing to Microsoft Community Forums.



    This is very unusual that you are unable to find the results for Memory Diagnostic test.



    Usually, when the memory diagnostic is complete the results will be stored under Event Viewer. Kindly follow the steps mentioned below to access Event Viewer logs for Memory Diagnostic.



    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for Run.
    2. In Run dialog box, type eventvwr and hit enter.
    3. Now expand Windows Logs and click on
      System.


    You can use the filter or the find option in Event Viewer to check for specific logs. You can try the steps mentioned below to filter memory diagnostic results in Event Viewer.



    1. Right click on System and click on
      Find.
    2. Now type Memory Diagnostic results and click on
      Find Next


    This should pull up the results for Memory Diagnostic that you have ran.



    Let us know if there are any concerns, we will certainly assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Mar 15, 2023
    #2
  3. Unable to find the Memory Diagnostics problem

    Greeting everyone !!!

    Few months ago i upgrade to WINDOWS 10 from my Windows 7 using MediaCreationTool since that time my task bar is being refresh continuously After some mins and show me this Explorer.exe error message


    I tried to do a memory diagnostic and it is stuck on the restart screen, what should I do? 9c1be6f5-58d6-4401-a2a4-de06743d073e.png


    Also it got stuck and hang many times.

    Please refer a video to see the Refreshing desktop with task-bar.

    http://screencast.com/t/Wn820q7Zw

    ------------------------------------------------------

    Its Memory Diagnostics Tool problem i know So

    i did the scan with Memory Diagnostics Tool i did the

    • Basic
    • Standard
    Scan but NO memory error found but when i do

    • Extended
    Scan but it stuck on 10% using the Extended scan not going further .

    but still no error found any other suggestion and any log that i can check or post here.

    Ameer
     
    Ameerhamza10, Mar 15, 2023
    #3
  4. I tried to do a memory diagnostic and it is stuck on the restart screen, what should I do?

    [Win10]Memory leak?

    Hi,

    Thank you for posting your query on Microsoft Community.

    I appreciate you for showing interest in Windows 10 and we are glad to assist you.

    I suggest you to stop the game from the Task Manager and run the Windows Memory Diagnostic.

    Follow the below steps to run Windows Memory Diagnostic:


    • Type memory diagnostic in the search bar and click on the
      Windows Memory Diagnostic.

    • Click on Restart now and check for the problems (Recommended).

    If you need any further assistance with Windows then let us know. We would be glad to help you.

    Thank you.
     
    Harshavardhan Rathod, Mar 15, 2023
    #4
Thema:

I tried to do a memory diagnostic and it is stuck on the restart screen, what should I do?

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