Windows 10: I tried to launch my sims 4 game but it wont open

Discus and support I tried to launch my sims 4 game but it wont open in Windows 10 Gaming to solve the problem; I am not sure why my Sims 4 game is not launching, I thought by deleting the EA app would help but it didn't it just caused more problems with... Discussion in 'Windows 10 Gaming' started by MaddieENF, Aug 8, 2023.

  1. MADDIEENF
    MaddieENF Win User

    I tried to launch my sims 4 game but it wont open


    I am not sure why my Sims 4 game is not launching, I thought by deleting the EA app would help but it didn't it just caused more problems with redownloading it. But I have the app again and my laptop keeps freezing randomly so I'm not sure what's wrong. I don't know if I caused problems trying to redownload the app.

    :)
     
    MaddieENF, Aug 8, 2023
    #1
  2. BRINK
    Brink Win User

    The Sims 4 Base Game (Standard Edition) FREE for a limited time


    Read more:

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    Brink, Aug 8, 2023
    #2
  3. BRINK
    Brink Win User
    The Sims 4 Base Game (Standard Edition) FREE for a limited time

    Read more:

     
    Brink, Aug 8, 2023
    #3
  4. TENFORO
    Tenforo Active Member

    I tried to launch my sims 4 game but it wont open

    Sims 4 deleting custom content

    Hello KayleeAdams,

    Thank you for writing to Microsoft Community Forums.

    To address your concern, kindly help us with the following questions:

    1. Which version of Windows is installed on your machine?
    2. Are you accessing the game on Xbox device or Windows PC?

    I would suggest you to enable custom content option and see if that works. To do that,

    • Go to Game options > Other >
      Enable Custom Content and Mods.
    • If it isn’t ticked, place a tick mark and
      exit the game.
    • Later, get back to your game and see if your custom context is present.

    If the issue persists, I suggest you to contact The Sims 4 Official Support from the following link:

    https://help.ea.com/en/the-sims/the-sims-4/

    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Tenforo, Aug 8, 2023
    #4
Thema:

I tried to launch my sims 4 game but it wont open

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