Windows 10: I tried updating my video graphics card, but since then, my screen has been a blank. It...

I tried updating my video graphics card, but since then, my screen has been blank and then it shows me a video_tdr_failureigdkmd64.sys

:)

 

graphics card problems

Hi,

Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

• Turn your computer off.
• Pull out your video/graphics card.
• Rubbed the cold contacts with soft pencil eraser.
• Connect your video/graphics card back to the computer.

Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

Let us know how it goes.

 

Video or Graphics Card

Hi Harold,

In order for you to know the the type of video or graphics card you currently have, you may follow the steps provided below:

• Right-click on the (Start button) or Windows icon from the lower left portion of your screen.
  
• Choose Device Manager.
• Once the Device Manager opens, look for Display adapters and click the
  > icon. Under Display adapter you will see the Graphics card that you have.

Let us know the result for us to help you further.

Regards.

 

Blank screen

Hi Jim,

To isolate your concern regarding the blank screen you're experiencing after putting your device back to landscape mode, kindly answer the following questions:

• What troubleshooting steps have you done so far?
• Have you tried to restart the computer? Does the issue still occur?
• Have you already downloaded the latest updates for the video card of your computer?

Looking forward to your reply.

Regards.