Windows 10: I turned on my computer and the bit locker appeared. I’ve never installed it and I don’t...

I turned on my computer and the bit locker appeared. I’ve never installed it and I don’t know how to get my recovery key. They are giving me a key ID but I don’t know what to do.

:)

 

Problem starting computer with Bit Locker turned on

Turned on Bit Locker on wife's desktop and had no problem encrypting the drives. Recently, when starting up computer, computer shows blue screen for entering password to Bit locker and immediately shuts down after entering only a few of the characters.
This will go on 3 or 4 times before it stays on long enough to enter password and computer will then start up normally.

I'm turning off Bit Locker until I can figure out where the problem lies.

Computer is Dell Inspiron 3847 with quad core i5 processor. Using Windows 10 Pro, version 1607. Hard drives are two 2TB Seagate drives and a 4 TB Seagate backup drive. All updates are current.

Any suggestions for clearing this problem will be greatly appreciated.

 

bit locker key

What happened to my computer?

Why, out of the blue did I have to access the bit locker key to gain access to my computer?

And why does it continue to ask me for the bit locker key whenever I turn it on?

Has my computer been compromised? What do I need to do to fix it?

 

Having to enter bit locker key everyday

Hi,

I realize that you are getting the bit locker prompt very often. I will try to help you with this issue.

Suggest you to turn off the Bit Locker, restart the pc and then turn on the Bit Locker to check if that helps.

To enable BitLocker, open the Control Panel and navigate to System and Security > BitLocker Drive Encryption. You can also open Windows Explorer or File Explorer, right-click a drive, and select Turn On BitLocker.

Keep us informed to help you further.