Windows 10: I unable to connect circuit explore 2 to Bluetooth

Hi. I am unable to connect circuit explore2 to windows11 Bluetooth. when I go to connect it say connected then it says not connected. I've tried trouble shooting and nothing happen, can someone please help me.

:)

 

Sony Bluetooth Headset unable to connect to Stereo

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

• Are you aware of any changes made to the PC prior to this issue?
  

This issue can occur if some of the Bluetooth settings are not working as expected.

A: Suggest you to run the Bluetooth troubleshooter and also follow the steps from this article ‘Fix
Bluetooth problems in Windows 10’ and check if that helps.

B: Refer to the steps from this article to
connect a Bluetooth device to the PC.

C: You can also ensure that the Bluetooth service is running.

1. Press Windows + R key and type "services.msc".
   
2. Locate the Bluetooth service and right click on it.
   
3. Click on Properties and check the start option has been enabled.
   

D: Ensure that the Bluetooth device is set as default.

1. Open Control Panel and click on Sound.
   
2. Click on Playback tab.
   
3. Right-click on Bluetooth Headset and select Set as default device.
   
4. Click on Apply and then Ok.
   

Article for Reference.

‘Bluetooth connection and troubleshooting for audio products’

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Bluetooth Unable to Connect After Shutdown

I'm having this strange connection issue with my Bluetooth headphones, where if I don't turn them off before I turn off my PC, they won't reconnect to my computer. However, if I go to My Bluetooth Devices and remove the device, I am able to pair them again
after I restart my PC.

This is quite inconvenient, as I occasionally forget to turn my headphones before my PC, and am therefore unable to use them without restarting my computer and pairing them once more.

Steps to recreate:

• Pair a Bluetooth device.
• Turn off your system without first disconnecting the device.
• The device will be unable to reconnect without first removing the device and re-pairing.

Temporary fix:

• Remove the device under My Bluetooth Devices.
• Restart your PC.
• Pair the device again.

Edit: I figured I should mention, I use a pair of Bluedio Turbine headphones.

 

Bluetooth Connection Issue - headphones, LE vs regular connection

Hello,

Thank you for writing to Microsoft Community Forum.

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. Have you tried connecting the headphones to another computer and check if it’s working fine?
   
2. What is the make and model of the computer?
   

Meanwhile, I would suggest you with few simple steps. Kindly follow the same.

Step 1: Troubleshoot problems with Bluetooth accessories.

If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, kindly follow the article which gives you steps on
Audio troubleshoot problems from - Fix Bluetooth problems in Windows - Microsoft Support

Step 2: There are two terms regarding Bluetooth: pairing and connecting. Pairing is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Once a device
is paired, the headset can then connect to that device to receive audio or voice from the device.

• Go into the device's paired list and manually select the Bluetooth.
  
• You may need to clear your paired list in your headset and re-pair your headset to your device.
  
• To clear your paired list in your headset, follow these steps: on the headset, press and hold the call and volume – buttons for 10 seconds
  
• The headset will revert to discoverable mode (slowly blinking LED), allowing you to re-pair the computer you want connect.
  

We await your response.

Regards,

Mala. S

Microsoft Community