Windows 10: I unsubscribed from the family, but I still can't access my account because permission is...

Discus and support I unsubscribed from the family, but I still can't access my account because permission is... in Windows 10 Gaming to solve the problem; I can't leave the family group and I get the error "Only adult who gives permission for child named Bob can remove family member".... Discussion in 'Windows 10 Gaming' started by Melike Baş, May 10, 2023.

  1. MELIKE BAş
    Melike Baş Win User

    I unsubscribed from the family, but I still can't access my account because permission is...


    I can't leave the family group and I get the error "Only adult who gives permission for child named Bob can remove family member".

    :)
     
    Melike Baş, May 10, 2023
    #1
  2. DENNIS MOP
    Dennis Mop Win User

    Family Permissions

    Hi,

    For us to provide you the next step in troubleshooting this issue, we would like to gather more information:

    • Are you getting an error message when trying to access the app?
    • What age is your account registered to?
    • How many accounts are registered under the family?
    • Are the other accounts also experiencing this issue?

    Regards.
     
    Dennis Mop, May 10, 2023
    #2
  3. JOSEPH BAN
    Joseph Ban Win User
    Ask for Permission - Google Chrome

    Hi Julian,

    The issue regarding the permission when you're trying to use the different browser is because of the settings on
    Family and Safety. To resolve your concern, we suggest that you check if the account that you are using is already removed to the
    Family list. To remove your account to the Family, you may follow the steps below:

    • Use the Adult account to log in using this link.
    • Click on the Family tab.
    • On the account that you want to remove, click More > Remove from family.
    • Then click Remove to confirm.

    Let us know if the suggestion works for you.
     
    Joseph Ban, May 10, 2023
    #3
  4. INFINITY_-FIGHTZ
    Infinity_-FightZ Win User

    I unsubscribed from the family, but I still can't access my account because permission is...

    Still need permission even though i am not in a family group

    • I am not getting any error messages
    • I've just started experiencing these issues, because I haven't log into my Microsoft account since I had my Xbox 360 and made a parental account which I own. Anyways I bought a pc the other day and when I saw that my main account was listed as a child's
      account I exited the family in that account and I yet require permission from an adult account. Besides leaving the family I don't remember making any prior change.
    • Well I joined the family group again and try to give my self permission on the adult account but didn't understand what steps to take so, I left the family group again, but this time I made my account an adult account, but I still required permission.
     
    Infinity_-FightZ, May 10, 2023
    #4
Thema:

I unsubscribed from the family, but I still can't access my account because permission is...

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