Windows 10: I updated windows 10 and now I have no sound on my Dell laptop

I need the sound on my laptop. It's gone following updating windows 10, as recommended by a message sent to me by microsoft. I did the question and answer support page. Still no sound. I'm a very senior senior. I need the sound and I need help to get it back.

:)

 

sound distorted after windows 10 anniversary upgrade

This is where I'm at on my HP laptop with Windows 10 and the Anniversary update.

I completed step #3 "hardware and sound" but that took me to an option for "sound, speakers." There was no "properties" as step #4 suggests. I selected "sound, speakers" and then found "properties." After selecting "properties" there was no "enhancements
tab" as step #5 suggests.

Regardless, I then uninstalled the realtek audio driver. I noticed that when I did this without restarting my laptop that the sound was now tinny, but not distorted as it was previously. After restarting, the sound was again full, yet distorted.

Realtek still shows in my programs list, though it shows no memory is used.

Thanks for your continued help.

 

Windows 10

no, you can't go back..
I suggest creating a backup image of your os drive

 

NO sound in windows 10 after update audio driver.

Hey
RabiulHasanCTG, so sorry to hear about the issues you are having with Windows 10. I'll give you a few suggestions. I'll go ahead and assume that you already tried the step conorgdaly suggested below and not repeat that
step to try. I hope this helps.

How to fix No Sound on Windows 10 issue



Try this method for restoring sound:

• Press Windows key + W and type
  troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

If the issue is still unresolved, you can try another method for restoring sound:

Step 1: Right-click the sound icon in the taskbar located at the bottom right of the screen and select Playback Devices from the ensuing context menu.

Step 2: Select the current playback device in use and by default it should be the speakers. Double-click on it to open its properties window.

Step 3: Got to Advanced section and change the bit rate to either of the following - 24bit/44100 Hz or 24bit/192000Hz - depending on the speaker configuration.



If the issue is still unresolved, you can try another method for restoring sound:

Step 1: Launch Start Menu, search for Device Manager and then launch it.

Step 2: Expand Sound and audio devices.

Step 3: Right-click on the current sound driver and choose uninstall.

Step 4: Finally, click on Scan for hardware changes and the updated driver will be automatically installed.

That's it. Your computer speakers should now be able to play sound normally. If the sound is still not working, then try downloading and installing the latest sound card drivers for Windows 10 from the manufacturer's website.



Also, here is a site with good steps for troubleshooting audio.

http://blogs.technet.com/b/mediaq/a...d00_audio_2d00_troubleshooting_2d00_tips.aspx