Windows 10: i updating amd graphics to the latest version, stucked in black sreen. i cant turn on/off....

Discus and support i updating amd graphics to the latest version, stucked in black sreen. i cant turn on/off.... in Windows 10 Software and Apps to solve the problem; i updating amd graphics to the latest version, but stucked in black sreen. i cant turn on/off. how to fix it?... Discussion in 'Windows 10 Software and Apps' started by AtheraID, Aug 26, 2023.

  1. ATHERAID
    AtheraID Win User

    i updating amd graphics to the latest version, stucked in black sreen. i cant turn on/off....


    i updating amd graphics to the latest version, but stucked in black sreen. i cant turn on/off. how to fix it?

    :)
     
    AtheraID, Aug 26, 2023
    #1
  2. IT'S ROHR
    It's rohr Win User

    AMD graphics stucks

    After installing AMD E2 graphics driver version.24.20.11016.4 and Radeon software 18.5.1 my laptop graphics are not working smoothly. It gets stuck, though I also do not have option rolling back driver.

    OS- win 10 1803

    Laptop- Dell inspiron 3555
     
    It's rohr, Aug 26, 2023
    #2
  3. LEWIS_G
    Lewis_G Win User
    AMD R6 Graphics (Primary) Not Working After Windows 10 1903 update

    Thanks for your quick reply.

    I found the solution for this problem by trying various combinations.

    The steps that I followed were:

    1. Install Windows 10 1903 via the update assistant.
    2. Windows will alert that no drivers are installed for the AMD device on completion of installation of Windows 10 1903.
    3. Go to Device Manager
    4. Uninstall the device(For my case the R6 graphics, that had error code 43).
    5. Do not scan for hardware changes.
    6. Install AMD display driver (19.7.1 is the one I installed)

    Note: The display remained black for 8minutes, in my case, while installing the AMD driver.

    Done.
     
    Lewis_G, Aug 26, 2023
    #3
  4. JUNAID_A
    Junaid_A Win User

    i updating amd graphics to the latest version, stucked in black sreen. i cant turn on/off....

    My radeon HD 8670m graphics card isn´t useable, after windows 10 update

    Hi Cadwell,

    Thank you for writing to Microsoft Community forum.

    • What is the make and model of the machine?

    I suggest you to install the latest graphics drivers from AMD Drivers and Support
    and see if it works. This updated driver serves both the integrated and discrete graphics.

    If the drivers fail to install, the possible causes could be:

    • Missing critical or recommended Windows Updates.
    • Graphics driver and software conflicts.
    • False positives blocked by anti-virus software.

    Make sure, all the Windows Updates are installed and follow the troubleshooting steps listed in
    Troubleshooting Common AMD Graphics Driver Installation Problems and check if it works.

    Let us know how it goes.

    Regards,
     
    Junaid_A, Aug 26, 2023
    #4
Thema:

i updating amd graphics to the latest version, stucked in black sreen. i cant turn on/off....

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