Windows 10: I upgraded my CPU and am having issues with the USB ports and Bluetooth

Discus and support I upgraded my CPU and am having issues with the USB ports and Bluetooth in Windows 10 Software and Apps to solve the problem; I upgraded from a 10400f to a 10700f and ever since I did, I've been having issues with my USB ports randomly turning off and on again. It went away... Discussion in 'Windows 10 Software and Apps' started by Matt Lanni, Dec 14, 2022.

  1. I upgraded my CPU and am having issues with the USB ports and Bluetooth


    I upgraded from a 10400f to a 10700f and ever since I did, I've been having issues with my USB ports randomly turning off and on again. It went away completely for a few days but started happening again when I unplugged my computer. Any ideas of what could be causing it?

    :)
     
    Matt Lanni, Dec 14, 2022
    #1

  2. Issue with USB ports turning off

    Hi Mattx1,

    Thank you for posting your question in the Microsoft Community.

    1. Does the issue occur with all the USB devices plugged in to the PC?
    2. Does the issue occur when you plug in the USB device to any of the UISB port on the PC?
    3. Did you make any changes to the PC prior to this issue?

    Let us try these steps one by one to check if that makes any difference.

    Step 1: Suggest you to run the Hardware and Devices Troubleshooter and check if that helps.

    1. From the Settings screen, choose Update & Security.
    2. Select Troubleshoot. Look for Hardware and Devices Troubleshooter and run it.
    3. Follow the on-screen direction to complete the process and if required please apply the fix it.
    4. Once it is done, please reboot the computer and check the status.

    Step 2: Suggest you to uninstall and reinstall the USB drivers on the PC to check if that helps.

    1. Press ‘Windows + R’ keys, type ‘devmgmt.msc’ in run window and press Enter.
    2. In Device Manager, expand "Universal Serial Bus Controllers".
    3. Right click a device under "Universal Serial Bus Controllers" and click uninstall.
    4. Perform same step for other devices. When completed, restart the computer.
    All USB controllers will reinstall automatically.

    Article for Reference.

    Automatically diagnose and fix Windows USB problems:
    https://support.microsoft.com/en-us/help/17614/automatically-diagnose-and-fix-windows-usb-problems


    Hope this helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Dec 14, 2022
    #2
  3. spapakons Win User
    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    I upgraded my CPU and am having issues with the USB ports and Bluetooth [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    I upgraded my CPU and am having issues with the USB ports and Bluetooth [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    I upgraded my CPU and am having issues with the USB ports and Bluetooth [​IMG]


    Then select the standard driver from the list and click next:


    I upgraded my CPU and am having issues with the USB ports and Bluetooth [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Dec 14, 2022
    #3
  4. I upgraded my CPU and am having issues with the USB ports and Bluetooth

    USB Ports

    Hi Homer,

    We'd like to ask a few questions to help us isolate this problem.

    • Have you tried connecting your device tracker to a different USB port on your computer?
    • If so, was it detected?
    • Did you receive any error messages?

    To address this issue, we suggest that you follow the troubleshooting steps shared by Praveen Venogupal on this

    link
    .

    Let us know how it goes.

    Regards.
     
    Vanessa Yar, Dec 14, 2022
    #4
Thema:

I upgraded my CPU and am having issues with the USB ports and Bluetooth

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