Windows 10: I urgently require asistance. My payment is deducted twice from my account

Discus and support I urgently require asistance. My payment is deducted twice from my account in Windows 10 Software and Apps to solve the problem; Good dayMy account is being debited twice a month with the subscription.One on the 25/26th and one of the 8th. I am only aware of the subscription that... Discussion in 'Windows 10 Software and Apps' started by Annemarie Nel, Aug 17, 2024.

  1. ANNEMARIE NEL
    Annemarie Nel Win User

    I urgently require asistance. My payment is deducted twice from my account


    Good dayMy account is being debited twice a month with the subscription.One on the 25/26th and one of the 8th. I am only aware of the subscription that goes off on the 8th. That is the valid subscription. I tried to contact you with various attempts but it seems impossible. CAN YOU URGENTLY LOOK INTO THE MATTER?This Is going on for months and I am not satisfied. My email address is *** Email address is removed for privacy ***

    :)
     
    Annemarie Nel, Aug 17, 2024
    #1
  2. CALLENDER
    Callender Win User

    Urgent assistance required please - Browse for folder

    Okay I don't see any known troublemakers in the shell extensions shown in explorer tab.


    I urgently require asistance. My payment is deducted twice from my account 151796d1504481801t-urgent-assistance-required-please-browse-folder-autoruns.jpg


    Would suggest checking for updates for the softwares listed and installing updates if available.
     
    Callender, Aug 17, 2024
    #2
  3. STUART COOPER1
    STUART COOPER1 Win User
    Microsoft has been deducting $18.95 from my account for sometime and I have no scheduled payments set up for this

    Hello

    Microsoft has been deducting $18.95 from my account for sometime and I have no scheduled payments set up for this
     
    STUART COOPER1, Aug 17, 2024
    #3
  4. REGILE REB
    Regile Reb Win User

    I urgently require asistance. My payment is deducted twice from my account

    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options     and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Aug 17, 2024
    #4
Thema:

I urgently require asistance. My payment is deducted twice from my account

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