Windows 10: I use CH9200 ethernet adapter in my windows 11 HP laptop .My issue is that I can't able to...

I use CH9200 ethernet adapter in my windows 11 HP laptop .My issue is that I can't able to connect to n/w but light is enabled in my adapter what may be a reason for it** Moved from Surface to Windows **Surface / Surface Pro / Surface Pro X / Install and update.

:)

 

IP configuration not valid - interference from ethernet adapter?

Solution 1: No Internet Access In Windows 8.1or Windows 10

Step 1:

Go to Device Manager → Network adapters.
Step 2:

Expand it (Network adapters).


Step 3:

Select your network adapter


Step 4:

Right click on your wireless network adapter or Ethernet adapter and then tap “Update Driver Software”.
(in this case your network adopter is Ethernet adopter so tap your Ethernet adapter)
Step 5:

Now on a new window you will need to click on “Browse my computer for driver software”.




Step 6:

Then select “Let me pick from a list of device drivers on my computer”.



Step 7:

Now choose the “Manufacturer’s drivers” from the list of two and then click next.



Step 8:

After the completion of the process just restart your PC and check if the problem is solved or not. If not, goto solution 2.



Solution 2: No Internet Access In Windows 8.1,windows10

Step 1:

Open command prompt.
Step 2:

Just go on hitting the enter after typing the each command.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disable
netsh int tcp set global rss=enabled
Step 3:

Now to check if the settings are disabled type:
netsh int tcp show global
then hit enter.
Step 4:

Now the thing left is just rebooting your system and just check if the problem is solved or not and just give feedback.*chuckle*Thumbs

 

Issue with Ethernet adapter

Hi,

Thank you for posting the query on Microsoft community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting I would like you answer the following question:

• Are you getting any error message with Ethernet adapter?
• Please provide me the make and model of your computer.

I suggest you to follow the methods below and check:

Method 1: I suggest you to run the network troubleshooter.


Network Troubleshooter

Follow the steps provided below to run the troubleshooter.

• 
  Press Windows + X key.
  
• 
  Select Control panel.
  
• 
  In the search box, type Troubleshooter
  and then click Troubleshooting.
  
• 
  Under Network and Internet.
  
• 
  Click on Network adaptor and Click on Next button.
  

Method 2: Uninstall and reinstall Ethernet driver

Refer the steps below to uninstall device driver:

• 
  Click Start, type Device Manager in the Start search box and hit ENTER.
  
• 
  Click View on the Menu bar and select Show hidden devices.
  
• 
  Locate Network Adapter and expand the same.
  
• 
  Right-click on Ethernet adapter
  and click on Uninstall button to uninstall the driver associated with the device.
  
• 
  Restart the computer and check if the issue persists.
  

Also, download and install the latest network drivers from the manufacturer website and run in compatibility mode.

Please refer the article below:

Make older apps or programs compatible with Windows - Microsoft Support

Note: applies to windows 10 as well.

Please refer the article below:

Fix Wi-Fi connection issues in Windows - Microsoft Support

Note: applies to windows 10 as well.

Get back to us with the status of your issue. We will be happy to assist you.

 

Only on Windows 11 with Lenovo USB-C dock Ethernet not working

Hello ,

Good to see you in Microsoft Community.

Firstly, could you let me know the specific system version (OS Build)? You can check it by pressing Win + X > System > Windows specifications, click “Copy” and paste it in your next reply.

You can follow the steps below:

1. I suggest that you check if the Ethernet adapter is enabled in the Device Manager. To do this, follow these steps:
   
   1. Press the Windows key + X and select Device Manager from the list.
      
   2. Expand the Network adapters section.
      
   3. Look for the Ethernet adapter and check if it is enabled. If it is disabled, right-click on it and select Enable device.
      
2. If the Ethernet adapter is already enabled, try updating the driver for the Ethernet adapter. To do this, follow these steps:
   
   1. Press the Windows key + X and select Device Manager from the list.
      
   2. Expand the Network adapters section.
      
   3. Right-click on the Ethernet adapter and select Update driver.
      
   4. Select Search automatically for updated driver software and follow the on-screen instructions.
      
3. If updating the driver does not resolve the issue, try uninstalling and reinstalling the Ethernet adapter driver. To do this, follow these steps:
   
   1. Press the Windows key + X and select Device Manager from the list.
      
   2. Expand the Network adapters section.
      
   3. Right-click on the Ethernet adapter and select Uninstall device.
      
   4. Restart your computer.
      
   5. Windows will automatically reinstall the driver for the Ethernet adapter.
      
4. If none of the above steps work, you can try resetting the network settings on your Windows 11 computer. To do this, follow these steps:
   
   1. Press the Windows key + I to open Settings.
      
   2. Click on Network & internet.
      
   3. Scroll down and click on Network reset.
      
   4. Click on Reset now and follow the on-screen instructions.
      

If anything is unclear, please do not hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist