Windows 10: I use Windows 11 OS. My touch pad freezes

For about a month I have been experiencing freezing of the touchpad in my Laptop. Its Dell Inspiron 15 3000. it has Intel i7 processor

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Touch pad problem in Windows 11

Hi:

My touch pad doesn't work properly after I upgrade the OS to win11. But when I use win10 it works ok and after I switched to windows 11 I can not disable the touch pad. and Gesture control does not work either. I have tried to uninstall the driver, it will reinstall automatically and when I check the supplier of the driver it says Microsoft. I have talked to the manufacture they said the touch pad is configured by OS there is no independent driver for this. Is there anything I can do to fix this?

 

TOUCH PAD ISSUE

HI Team

I got an issue about my touch pad. Currently I used DELL Latitude 5400, with Windows 11 Home Single Language (21H2). When i used the touch pad to do my task, it often to have an intermittent stuck. And even it got freezing in my touch pad. Regarding to this issues, so please give me further assistances for the trouble shooting.

Regards,
Arifin

 

touch pad

Hi Gary,

Thank you for posting your query on Microsoft Community. Let me assist you.

The touch pad can be disabled by you on the Control Panel of your computer.

Refer the steps below to disable the touchpad on your computer.

• 
  Right click on Start, and then click
  Control Panel.
  
• 
  Click Hardware and Sound.
  
• 
  Click Keyboard.
  
• 
  In the Mouse Properties
  window:
  
  • Click the Device Select tab to disable the touch pad.
  
  • Click the Touch Pad tab to adjust touch pad settings.
  
• 
  Click OK to save the settings and restart the system and check.
  

Try updating the Touchpad drivers from the
manufacturer's website and check if the issue persists.

Follow the steps to update the drivers:

a. Press Windows key + X key and click
Device Manager.

b. Expand the Touchpad tab.

c. Right-click and click on Update driver software.

d. Restart the computer and check.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.