Windows 10: I used all he method to resolve this issue but still i am facing this problem again and again

I have the issue shown in the picture I already used all the troubleshooting method but sill it s not working

:)

 

Face recognition using Hello

Hi,

This issue is being investigated at the moment. Meanwhile, we suggest following the steps below to see if it helps to resolve the issue:

• Run the Hardware and Devices troubleshooter:

• Click Start and type Troubleshooting and press
  Enter.
• Click on View all in the top left corner.
• This will display the list of troubleshooters which are built-in the computer. You can click on the
  Hardware and Devices from the list and you can run the troubleshooter.

Let us know the results.

 

Could you help resolve camera not working issues?

Hi Astghik,

Welcome to Microsoft Community and thank you for posting your query.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

To assist you better, please provide us more information.

• 
  When you say ‘’ camera’’ do you refer to webcam?
  
• What is the model number of the netbook?

If you are facing issue with webcam, let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I suggest you to run hardware troubleshooter to diagnose the exact issue. It will automatically detect the problem and fix it.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Small icon on the left navigation pane.
  
• 
  Click on Troubleshooting and click on
  Hardware and Device.
  
• 
  Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware troubleshooter.
  

If the issue still persist, try the below method.

Method 2.

Step 1.

I suggest you to uninstall/reinstall the webcam driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Imaging devices to expand, right click on the
  device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the webcam driver.
  

If the still persist, try the below steps.

Step 2.

I suggest you to update the webcam driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Imaging devices and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I recommend you to go to the netbook manufacturer website and download the latest updated webcam driver for Windows 10 and install the same. If the available driver is not for Windows 10 try installing the driver in compatibility mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. Keep posting us with the status we will be glad to help you.

 

Facing issue with Cortana.

Hi Christine,

I am sorry to know that you are facing issues with Windows 10.

I suggest you to try the steps provided in the link below.

Troubleshoot problems opening the Start
menu or Cortana

Hope this helps in resolving the issue with Cortana. If the issue persists, do get back to us. We will be happy to assist you.

Regards,