Windows 10: I used CHKDSK /f/r/x to help clear some hardware issues on my Windows 11 Home pc and now it...

I haven't been able to locate a chat, or an email or even receive any phone calls or voicemails from Microsoft Support in the past 3 days. I am looking to get assistance with activating my Windows 11 Home after a "hardware change" that occurred when I utilized the CHKDSK /f/r/x on my CMD window which made me restart my pc and fix any hard drive, system or program files..... Why is it so difficult to get in touch with Microsoft support lol!? I have tried for days, I even just signed up for a Twitter account and attempted to contact support through the robot assistant who recently said "Got it

:)

 

CHKDSK /F /R /X

Sorry to top should read:

<CHKDSK G: /F /R /X

Horst

 

chkdsk c: /F

We appreciate the response. I'm referring to Check Disk (chkdsk) utility tool. If you haven't tried yet, we suggest that you run a chkdsk by:

• Press Windows Key + X button to bring up the power user menu.
• In the power user menu, select the Command Prompt (Admin) option.Click Yes when you are presented with a UAC window requesting permission to launch the Command Prompt as Administrator.
• In the new Command Prompt window, type chkdsk E: /f /r /x. Here you should replace E with your drive letter.

This option will run chkdsk to check and repair disk errors in Windows 10. The “/f” parameter tells CHKDSK to fix any errors it finds; “/r” tells it to locate the bad sectors on the drive and recover readable information; “/x” forces the drive to dismount
before the process starts.

Keep us updated with the result.

 

failure chkdsk /f /r

Early this AM I attempted to update windows version 1607 to version 1703 using the windows update

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The windows 1703 update failed.

It displayed error code: 0xc19001200

A google search indicated that may be related to an inadequate partition size?

I am a novice with diskpart and entered some commands to view the partition information.

When I was done I typed exit.

Then I typed chkdsk and it displayed errors.

Just a few days earlier I had placed the computer into clean boot.

sfc /scannow and dism restorehealth completed successfully.

chkdsk had displayed no errors.

A chkdsk /f /r scan was ran anyway.

I did not know how to check the log files for each of the chkdsk results in the event viewer.

How could that be done to to provide that information on this post?

After the windows update failure and assessing the diskpart information I again ran chkdsk and it displayed errors.

Chkdsk /f /r was run just now and after it completed it went to the desktop.

Administrative command prompt was opened and chkdsk was run. It is now displaying errors that were not fixed by chkdsk /f /r.

How do you troubleshoot this?

Also earlier this week I had been working with HP on another issue. They sent to me a file to run on my pc. It generated a cab and txt file that I then sent to them for analysis. They found no hardware problems.

The files are not backed up and I have other computers to use but the files are critical on this computer.

This computer had a clean install just a few weeks ago in a Microsoft store. There they had saved the files in a windows pe environment. They formatted the internal hard drive, reinstalled windows 10 version 1607, drivers, files and some applications.
They also had checked the hardware.

These were the diskpart commands and chkdsk earlier in the day (before the chkdsk /f /r repair): Microsoft OneDrive

This is a onedrive link to the chkdsk after the chkdsk /f /r and reboot to desktop: Microsoft OneDrive

What is happening?

How do you troubleshoot failure of chkdsk /f /r?

How do you upgrade from version 1607 to 1703 with the above error code?