Windows 10: I want all of my old solitaire statistics back before I pay for a new subscription. I got a...

Help! New computer. Want my solitaire statistics back

:)

 

Microsoft solitaire collection problem

Hi,

There are a lot of possible reasons why you are having this issue, one of the common reasons is corrupted statistics file on the account. To help you reset the statistics of your main account, we suggest
that you follow the steps below:

• First you need to close Microsoft Solitaire Collection.
• In Windows Explorer go to: C:\Users\<user name>\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\Guest\Statistic\
  
• Rename Statistic.ark as old-Statistic.ark.
• Then try to run the Microsoft Solitaire Collection.

The statistics file will be deleted, and everything will be set back to 0.

Kindly update us with the results.

 

How do I reset statistics on the MicroSoft FreeCell game? How do I start afresh?

Hi,



To help you with your concern about resetting statistics in Microsoft Solitaire Collection, we recommend that you perform the steps below:

Reset Microsoft Solitaire Collection Statistics:

• Close Microsoft Solitaire Collection (if it is open).
• In Windows Explorer go to C:\Users\<user name>\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\Guest\Statistic\.
• Rename Statistic.ark as old-Statistic.ask.
• Run Microsoft Solitaire Collection and check it.

Let us know how it goes.

 

Microsoft solitaire Premium subscription.

My subscription is payed up to Feb 4 (and should auto update). So Why has my Solitaire started asking for a new Subscription payment.