Windows 10: I want to cancel subscription I didnt authorize charge on my card that I had paid off

I want to cancel subscription charge was put on my card that I didnt authorize

:)

 

Cancel subscription

I need to cancel a monthly subscription but I can't find it in my subscriptions. I have the order # and I am being charged monthly, how can I cancel this? We have logged in to the accounts and cannot find the subscription listed to cancel it.

It is Order #:

e34d5408-35d1-45c2-aa11-79878dd5201a

$7.99/mth

Thanks

Janelle

 

Canceling a subscription to Microsoft 365 for a year that I paid for by accident

1. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account.
   
2. Find your subscription and select Manage.
   
   Note: If you see Turn on recurring billing instead of a link that says Manage, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until the subscription expires.
   
3. On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
   
4. Scroll through and follow the instructions on the page to proceed with cancellation. To view our complete cancellation policy, see Microsoft Store Terms of Sale.
   

 

Paid for a canceled subscription

I signed up for a 30 day trial of Office 365 after I purchased a new computer. I did not use it and even forgot about it entirely, and forgot to send Microsoft a cancellation
before the 30 days expired. They stuck me with $107.50 bill. I disputed the charge and they still charged me but they ALSO CANCELED THE SUBSCRIPTION 10 MONTHS BEFORE IT SHOULD HAVE COME DUE AGAIN!! This doesn't seem right to me. In other words, I never
used their product and I still was forced to pay for a one year subscription. Is there anything I can do to get my money back?