Windows 10: I want to enter the MyAsus app but it shows this error, what should I do?

//////////////////////////////////////////////////And in general, since the new version of Windows started to be slow, maybe I should go back to the previous version of Windows?

:)

 

MyASUS App Is Running but Is Invisible

Hello Luiz,

Thanks for reaching out. I ran winver and it returned "Version 21H2 (OS Build 19044.1826)".

I just went through all the steps you listed out. Unfortunately, when I opened the MyASUS app, I'm still experiencing the same thing I outlined earlier.

Some things I should mention:

1. MyASUS was pre-installed when I purchased my laptop.
   
2. I have periodically updated some programs on my laptop using the Armoury Crate app. Specifically, under the Device and Component section, I updated the Device Kit - ASUS framework service.
   
   • The version of the ASUS framework service according to the app is "Version 3.0.0.4". The update was available on "Date: 2022/06/27" and I had updated it today on 2022/07/13.
     

 

MyASUS App Is Running but Is Invisible

Hello,

I've been having some issues with the MyASUS app. When I try to launch the app, the program icon appears in the taskbar. However, when I hover over the taskbar icon, the little preview window that pops up is blank. Whenever I hover over the preview window, it shows an invisible window on my screen. When I click on the preview window, nothing seems to happen.

I've tried various methods to resolve this.

• I've tried to Repair and Reset MyASUS via the Settings app.
  
• I have tried uninstalling and reinstalling the app via the Microsoft Store and made sure it was up-to-date.
  
• I used the ARMOURY CRATE app to update some software required by MyASUS.
  
• I have restarted my computer several times in the process.
  
• I have tried methods 1-6 of the following guide: https://www.minitool.com/backup-tips/windows-10-apps-not-working.html.
  
  • I am not willing to try methods 7-9 given my current time and work constraints.
    
• I've ensured that I'm up-to-date on any Windows updates that I needed to install via the Settings app.
  

Just several hours ago, I was using the app just fine. I primarily use MyASUS for the Battery Health Charging and TaskFirst features.

 

NEWLY added apps are not showing on Start App list

Hi Tamal,

Thank you for posting in Microsoft Community.

1. Is Cortana able to search the apps installed?

I suggest you to follow the steps below and check if that helps.

• Type Start Settings in Search and hit
  Enter.
• Turn on Show recently added apps in jump list of Start of Taskbar.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks