Windows 10: I want to import photos from an Android phone to PC - devices are paired, prompts...

I want to import photos from an Android phone to PC - devices are paired per all instructions, prompts from one step to the next work...and...nothing happens! All I get is the supposed connection window just searching and searching and not finding anything. What an I missing here? I'm paired on Bluetooth with the "Your Phone" app and the "Samsung Phone Link" app as updated, but after I hit import on the photo app on my PC, all that happens is that it searches endlessly but to no avail. I don't store my stuff in the Cloud, and I don't have a USB cable to connect my phone and my PC. Bluetoo

:)

 

Pairing a phone to a car

One thing I would add ... There should be a list of paired devices on the phone, If so it would be best if you "UnPair" any devices listed on the phone as well as the phones shown on the Car. To Unpair a device from an Android Phone go to Settings, Bluetooth and there should be a list of paired devices - at the right of each paired device is a "Cog" icon click on this and click on the unpair option, repeat for any other unneeded devices.

Sometimes paired items get out of sync and both sides need to be removed to re-pair

 

Unable to import photos from Android device

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• How are you trying to import the photos?
  
• Do you receive any error message/code when trying to import the photos? If yes, what is the error message?
  
• When you say, “photos previously - some are now corrupt or cannot be opened”, what is the complete error message that you receive?
  
• Which program are you using to open the photos?
  

To import photos, you may refer the section Android devices from the article

Import photos and videos from phone to PC.



You may try restoring the files to a previous version and see if that helps. Please follow the steps mentioned below:

1. Navigate to the location where the photos are stored.
   
2. Right click on the folder and select Restore previous version.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

iPhone Photos import to Windows 10 PC not working

I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

I want to use it the following way

1. connect iPhone via USB to my Windows 10 PC
   
2. open Microsoft "Photos" app
   
3. click in the upper right on import > add from the device over USB
   
4. select all photos and click import
   

4th step is where it fails, with no usable message.

• I have set the device as trusted on iPhone
  
• I mostly don't see it in My Computer, therefore I cannot just copy
  
• I tried uninstalling every driver and iTunes software
  
• Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
  
• it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
  
• iTunes can successfully copy entire phone.
  
  Other attempts
  
• I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
  
• I tried using iTunes for Syncing the Photos
  
  • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.