Windows 10: i want to know why i have an xbox name when i didnt set it how do i erase that not showing...

want to know why i have an xbox name when i didnt set it how do i erase that not showing up now

:)

 

Xbox Live Gold isnt activating (Xbox One)

Hi,

To resolve your concern, you can follow the steps on the suggested methods below:

Method 1. Power cycle your Xbox One console.

You can reset, perform a full power cycle, or physically disconnect your Xbox One console to reboot it completely and fix many common issues. This process does not erase any of your games or data.

Here are the steps: 

• 
  Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts
  down completely. 
  
• 
  Unplug the console's power cable. Wait 10 seconds. Be sure to wait 10 seconds. This step resets the power supply.
  
• 
  Plug the console power cable back in.
  
• 
  Press the Xbox button on your console to turn on the Xbox One.  
  

Method 2. Clear the storage cache on the console.

Here are the steps: 

• 
  Press the menu key on the controller.  
  
• 
  Go to Settings, and then select Disc & Blu-Ray.  
  
• 
  In the Blu-Ray section select Persistent Storage.  
  
• 
  Select Clear persistent storage.
  

Method 3. Clear Mac address.

• 
  Here are the steps: 
  
• 
  Scroll left on the Home screen to open the guide.  
  
• 
  Select Settings.  
  
• 
  Select All Settings.  
  
• 
  Select Network.  
  
• 
  Select Network settings.  
  
• 
  Select Advance settings.  
  
• 
  Select Alternate MAC address.  
  
• 
  Select Clear.
  

If you are still experiencing the same issue after following the given steps above, we recommend that you remove and add your profile back on Xbox One to refresh it. You can follow the steps on this

link.

Let us know how it goes.

 

Finally! An alternative to eraser...

it looks much cleaner then the eraser so that is a big step up.

 

Unable to purchase Xbox Live Gold

To resolve your concern, you can follow the steps on the suggested methods below:

Method 1. Power cycle your Xbox One console.

You can reset, perform a full power cycle, or physically disconnect your Xbox One console to reboot it completely and fix many common issues. This process does not erase any of your games or data.

Here are the steps:

• 
  Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  
• 
  Unplug the console's power cable. Wait 10 seconds. Be sure to wait 10 seconds. This step resets the power supply.
  
• 
  Plug the console power cable back in.
  
• 
  Press the Xbox button on your console to turn on the Xbox One.
  

Method 2. Clear the storage cache on the console.

Here are the steps:

• 
  Press the menu key on the controller.
  
• 
  Go to Settings, and then select Disc & Blu-Ray.
  
• 
  In the Blu-Ray section select Persistent Storage.
  
• 
  Select Clear persistent storage.
  

Method 3. Clear Mac address.

• 
  Here are the steps:
  
• 
  Scroll left on the Home screen to open the guide.
  
• 
  Select Settings.
  
• 
  Select All Settings.
  
• 
  Select Network.
  
• 
  Select Network settings.
  
• 
  Select Advance settings.
  
• 
  Select Alternate MAC address.
  
• 
  Select Clear.
  

Method 4. Run the Network Connection Test on your console.

• Scroll left from Home to open the guide.
• Select Settings.
• Select All Settings.
• Select Network.
• Select Network settings. Any known outages will appear in the middle of the screen.
• On the right side of the Network settings screen, select Test network connection.

If the connection test is successful, try to purchase the membership or subscribe to Xbox Live again.

Let us know how it goes.