Windows 10: I was hacked and my email address was changed so I can't recover it

My account was hacked and my email was changed. The old email was *** Email address is removed for privacy ***. However, the email has been changed due to hacking, so the account cannot be recovered.I was hacked and my email address was changed so I can't recover it

:)

 

How do i change my email address ?

Hi,



Thank you for writing to Microsoft Community Forums.



We certainly understand how important your privacy is. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• Is your email account a Microsoft Account?
  
• What is the domain of the email account?
  
• When you say "How do i change my email address" where do you want to change the email address?
  
• Are you getting any spamming or phishing email?

However, first and foremost, I strongly recommend that you check your Microsoft Account activity and make sure that you change the password of your account. Also, make sure to check your Security Information and two-step verification
is setup on your account.​



I would suggest you to check the information on:

How to help keep your Microsoft account safe and secure

How to recover a hacked or compromised Microsoft account

My Outlook.com account has been hacked

When you can't sign in to your Microsoft account



Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Account Hacked

My account was hacked, and the email associated with the account was changed. All I can see is that the new email address is mf***** Email address is removed for privacy ***. Because I don't know the full email I am unable to use the recovery form to recover the account.

Any suggestions?