Windows 10: I was just trying to do a system restore and this happened. now, I'm using the Dell support...

submitted by /u/Sakura-Kaiba
[link] [comments]

:)

 

Dell Support System Fails to Open and Update

Thanks,

I followed the instructions holding down CTRL/ESC and nothing happened.
Maybe it does not work on my model.
I downloaded the drivers againnnnnn and they will not install.

I managed to right click, and open the Dell Assist program.

I ran the numerous functions, but it would not update the drivers.

I feel like that is a modest victory.

---

I tried the Dell Support link one more time.....to update my drivers. At the top it says....let us analyze to see if you have any drivers to be updated. When I enter the option, it returns a message that says I have none to update.

But two inches below that is says I have 19 drivers to update and it lists the dates that they were updated and some are several months old. It seems that if they had been downloaded properly that today's date would be listed instead of the ones from May and April etc....

Furthermore, it I had none to update then it should not list the 19 suggested updates.

This is frustrating.

I found the number for Dell Consumer Help.......800-624-9897.

But they are only open from 7AM - 7PM Central Time.

I will call Thursday.

Customer Support Phone Numbers | Dell US

 

System Restore Error 0x81000203

Good day,

We can see here that you are having issues performing system restore on your computer. Having said that, we need to determine the cause of this problem. Before we proceed, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
• Are you getting any error messages when trying to perform system restore? If so, can you send us a screenshot?
  Note: Please do not include any personal information.
• Have you performed all the suggested troubleshooting steps found on this thread?

 

Missing icons / buttons after System Restore

Hi Terrie,

To address your concern, we suggest that you try to undo the restore or pick another restore point.

Please follow these steps to access system restore:

• Right-click (or press and hold) the Start button, and then select Control Panel.
  
• Search Control Panel for Recovery.
  
• Select Recovery > Open System Restore > Next.
  

Let us know how it goes.