Windows 10: I was playing notITG (a game that zooms in windows and stuff) and when I exited it was...

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Black screen after exiting games

Hi all,

Ever since I installed the Windows 10 Anniversary edition update a few weeks ago, I've been having a weird display issue.

Every time I finishing playing a game, upon exiting back to Windows my desktop is completely black. After some trial and error I've found that disconnecting the HDMI cable from my monitor for a couple of seconds and then plugging it back in results in the correct display.

I've done some Googling and it's been suggested that Windows may be showing me a "ghost display"; that is, a display that it thinks exists, but actually doesn't.

However, I don't believe that is my issue, as in advanced Display Settings, no second monitor is displayed, and one is not detected when I click "Detect". In addition, the Intel HD Graphics application does not show/detect any non-existent device.

It was also suggested that my D-Sub connector may be faulty and thinking that there is a second display when there is not, but connecting a second screen via that port and then playing/exiting a game results in the same issue.

I'm currently at a loss as to what the issue could be, so if anyone has any hints/tips as to what my next steps should be (or, of course, the answer), I'd be grateful for your assistance.

Thanks,
David

 

white screen after exiting game

Hi Alex,

Let us isolate your concern to help us determine what's causing the white screen after you exit the game. Please answer the following questions:

• Are there any recent changes or updates made on your laptop?
• Did you run the World of Tanks game on the same laptop where you encountered the white screen after exiting the World of Warships?
• What troubleshooting steps have you done so far aside from restarting the laptop?

We'll wait for your response.

 

Can't play pyramid solitaire game in Windows 10

Hi Lee,



Thank you for posting your query in Microsoft Community.



Please share this:

• 
  Are you playing the game online or offline?
  

I suggest you to try installing the game in compatibility mode and check:

Follow these steps to install the game in compatibility mode.

• 
  Download the game from the manufacturer’s website.
  
• 
  Right-click on the game setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
  
  
  

Hope this helps. Feel free to get back to us for further queries. We will be happy to assist you.



Thanks and regards,

Jenith