Windows 10: i was remove my mouse bluetoothd device from the connected device on my laptop, when i...

i was remove my mouse bluetoothd device from the connected device on my laptop, when i trying to pair it again the mouse bluetooth cant found by my laptop

:)

 

Remove Devices

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while removing the device from your Microsoft account as it keeps popping back after removing.



It could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your profile. I would suggest you to remove the device from OneDrive
and see if that helps.



You can follow the steps to remove the device from OneDrive.

1. Login to
   https://onedrive.live.com.
2. Now on the left hand pane click on PC’s.
3. Now click on the devices that are listed under PC’s and on the right hand side click on
   Remove PC.

If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

HID-compliant mouse. Device Status:This device cannot start. (Code 10)

Have you tried updating the driver for the HID-compliant mouse?

Follow these steps on how to update the driver:

To do this, follow these steps:

• In Device Manager, click the Driver tab in the device's Properties dialog box.
• Click Update Driver to start the Hardware Update Wizard.
• Follow the instructions to update the driver.

If that does not work, we suggest you contact the manufacturer of your laptop directly and ask for updated drivers for Windows 10.

Regards.

 

How can i remove a disconnected device (laptop)

Hi Luis,

Thank you for writing to Microsoft Community Forums.

To remove a disconnected device from your Microsoft account follow the steps mentioned below:

1. Navigate to
   http://account.live.com
   
2. Sign in with your Microsoft account.
   
3. Click on Devices.
   
4. You will see the list of devices connected with your account. Find the device that you want to remove.
   
5. Click on More actions and select,
   Remove laptop to remove the laptop.
   
6. Click on the check box I’m ready to remove this device
   and then click Remove.
   

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Nikhar Khare

Microsoft Community - Moderator