Windows 10: I was supposed to have a call with support this morning regarding an escalated issue. My...

I had a call scheduled with support this morning. My system crashed and I lost access to the email associated with the case and the transcript I downloaded. I was in the process of drafting a Word document to submit regarding the issue when my system crashed. I will get something together I don't know if the case is still active.

:)

 

Support Escalation

I have purchased Office 365 and using on Lumia 950XL. The support guy is pathetic, they give some garbage solutions. Can I know whom to escalate the issue. Support Guy even did not transfer me back on the system for the feedback, mentioning that the system
in down.

Anyway it is my mistake to buy Microsoft .

Just wanted to know if I can escalate the ticket - **** to someone else.

Regards

Porus Mehta

*** Moderator's note: Case number removed due to security purposes **

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Support Escalation

Hi,
PorusMehta .

We're glad to help. We strongly suggest to contact our Microsoft Answer Desk or call our
Customer Service to further assist you with the issue. They are the people who can only escalate your case to the next
level of support. Please provide them your case number to continue where you left.

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.