Windows 10: i was useing itunes and the sound was working fine, i was also clicking on some other...

i was useing my itunes and it was working fine...i was clicking on some other things in itunes and my sounds stopped working on my laptop. i have no sound on anything. any ideas?

:)

 

Re. Windows 10 - iTunes Won't Play Songs & External Speakers Don't Work

Hi,

Thank you for your interest in Windows 10.

I suggest you to Uninstall and reinstall the ITunes in Compatibility mode and check if it works for you.
Refer to the steps below:

Follow the steps to uninstall the ITunes:

• Press Windows Key + X key and click Programs and Features.
• Right-click on the ITunes program and click on ‘Uninstall’.
• Restart the computer after its uninstalled.

Now download ITunes the website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install ITunes in compatibility mode:

• Right-click on the ITunes setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for
  “and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

I suggest you to follow the methods below and check if it fixes the sound issue.

Method 1

Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2

Step 1: Uninstall and reinstall the Sound driver

I suggest you to try uninstall the Sound drivers check if it works for you.

Follow the steps to uninstall the Sound drivers:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Sound, Video and Game Controllers.
  
• Right-click on the Audio devices listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Step 2: Remove and reinstall all USB controllers:

To remove and reinstall all USB controllers, follow these steps:

We can uninstall the drivers from the Device Manager Utility in Windows 8.1. To do this, you may follow these steps:

• Press Windows Key + X.
• Click on “Device Manager” from that list.
• Expand Universal Serial Bus controllers.
  
• Right-click every device under the Universal Serial Bus controllers node, and then click
  Uninstall to remove them one at a time.
• Restart the computer to install the drivers
  automatically.
• Plug in the head phones, and then test to make sure that the issue is resolved.

Try to access the device manufacturer's website and download and install the latest chipset, sound and USB drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Audio is working fine but event Sounds missing

Hello Luis,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will assist you to resolve this issue.

I suggest you to follow the below steps and check if it helps.

Step 1: Run built-in audio troubleshooter and check. Refer to the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Playing audio to run the troubleshooter.
  

Step 2: Follow the below settings and check if it helps:

1. Right click on the Sound icon from System tray.

2. Select Sounds.

3. Now click on Sounds tab and under
Sound scheme select Windows default and save it.

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

iTunes video sound stops working.

The issue is just in iTunes. The sound drivers are up to date. I uninstalled iTunes and re-installed it, the problem still occurs.