Windows 10: I wiped my PC, my account is still there, but I cannot access it.

Discus and support I wiped my PC, my account is still there, but I cannot access it. in Windows 10 Gaming to solve the problem; I'm selling my PC to a friend and I decided to reset the PC. All the drives and all the info. But,1. My account is still here.2. This text appears when... Discussion in 'Windows 10 Gaming' started by hyper olive9, Apr 30, 2022.

  1. I wiped my PC, my account is still there, but I cannot access it.


    I'm selling my PC to a friend and I decided to reset the PC. All the drives and all the info. But,1. My account is still here.2. This text appears when I attempt to sign in: Your PIN is no longer available due to a change to the security settings on this device. Click to set up your PIN again." However, when I click it, this text appears. "The user profile service failed the sign-in. User profile cannot be loaded."So I'm not sure what to do here. I can't sign in and can't create an account from the login screen. Any help would be appreciated.

    :)
     
    hyper olive9, Apr 30, 2022
    #1

  2. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Apr 30, 2022
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Apr 30, 2022
    #3
  4. angus Win User

    I wiped my PC, my account is still there, but I cannot access it.

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, Apr 30, 2022
    #4
Thema:

I wiped my PC, my account is still there, but I cannot access it.

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    I wiped my PC, my account is still there, but I cannot access it.: I'm selling my PC to a friend and I decided to reset the PC. All the drives and all the info. But,1. My account is still here.2. This text appears when I attempt to sign in: Your PIN is no longer available due to a change to the security settings on this device. Click to set...