Windows 10: I work as an L1 engineer, and I have been stuck with the following issue for the past few days:

After the recent Windows 11 update from 23H2 to 24H2, we’ve noticed that the Windows Hello feature no longer uses facial recognition automatically when I manually lock the laptop Win key + L. Instead, I have to click the mouse or press any key on the laptop to initiate the facial scan. However, if the laptop locks automatically due to inactivity or through dynamic lock, the system will try to scan the face without any human interaction as soon as the screen locks. This behaviour has only been observed on employees using Windows version 24H2.>> We tested this on several systems b

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Still not working


Hi Brink,

I am a Systems Engineer (entry-Level) and I am having this issue. I have followed all the steps that were listed, even created a new user account. This is for a customer. When I followed the steps, before creating a new user, i kept changing the path to point to the correct place. The second time, and following, I ended up getting the 2 SID's, one with the .bak. Followed the steps to delete the regular one and rename the .bak. restarted and still signs in as a temp profile. So I ended up cfreating a new user and still get the same Temp profile issue. Could you suggest something? Thanks.

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

How to fix "api-ms-win-crt-runtime -l1-1-0.dll is missing" Error

Hi Sampal,

Surely I am here to help you.

Follow these steps.

Firstly check your window and your Window should be Updated.

You may check your window version through this step

• Navigate to Windows Settings and click on Windows & Security.

Next tap on "Check for updates” and see if you find any updates available.

If Windows is updated and everything looks fine, try re-installing the particular program that is reverting

api-ms-win-crt-runtime-l1-1-0.dll is missing.

Repair installed Visual C++ 2015 Redistributable package

• To do so, head over to control panel>> Program and feature.
• Right-click on Microsoft Visual C++ 2015 Redistributable and tap on change >> Repair
• Tap on Yes, When asked for confirmation by user Account Control, and follow the given instruction to complete the process.

Install Microsoft Visual C++ Redistributable Update Register the DLL file:

• Type "cmd" in the Windows search bar and under Best match , right-click on command prompt app, and select "Run as administrator.”
• 
  Now enter the following command in the CMD window and hit enter.Click on Yes when prompted by User Account Control.
  

Register all DLL files:

Wait until the process gets completed and then restart your PC and try to open the application that was causing the problem.

Copy-paste the api-ms-win-crt-runtime-l1-1-0.dll file

• Open “This PC” and navigate to Local Disk (C >> Windows and click on the System32 directory.

Now using the search option(given at the top-right corner of the screen ) look for

• And if you found the file available, copy and paste it into your pen drive.
• Next, plug the drive on your computer and copy that file and head over to C:\Windows\syatem32\downlevel and paste it there, and that"s it.

Hope your problem get solved by following these steps.

Regal Toss