Windows 10: I2C HID Device not in list of Device Manager, Can't use touchpad on Laptop. It works in the...

So recently I got a new Laptop, a Lenovo Legion 5i Pro and the touchpad doesn't work, when I'm in the systems BIOS it works normally, but when I enter normally it stops working, I've heard of every solution possible but non get to the root of the problem, that being that the device isn't listed in my Device Manager, I've tried installing drivers for it but that impossible to do without the device listed. And when I try to do it through a setup tool it says "Synaptic Device Not Found"I've been working on fixing this the last few days and I'm not sure what I can do to fix this. I really need all

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Touch screen stops working -I2C HID device error

I have a LG gram laptop 16T90P-KAAE7UI running windows 11. In the last few months, touch screen has been intermittely stopping working. The device manager always showed there was an error in I2C HID device - This device cannot start (code 10). Usually, I could recover by doing one of the following things:

• disabling and enabling the device,
  
• simply rebooting the system or
  
• uninstalling the device and then restart the laptop.
  

Today, after pushing the sleep button on the side of the laptop and then pushing it again to wake up the laptop, touch screen completely stopped working. None of the methods mentioned above works. Touch screen function refues to work and device manager always shows that I2C HID device cannot start (code 10). The following message appeared with recovery attempts

• A request for the HID descriptor failed (most often), or
  
• The device failed the SET_POWER command, or
  
• One byte was expected in the report descriptor but not found
  

I also did update from Windows update and LG update center. All things have been updated to date. No luck to make touch screen work again.

Touchpad always works without issue. What else can I do to fix the I2C HID device error and bring touch screen back to work?

Thanks.

 

Driver failure I2C HID Device

Just some info, in case it may help. On my Dell system, the HID section of the Device Manager has a touchpad and I2C HID device. Both are using Win 10 drivers.

In the Systems section, there are two Serial I/O I2C Host controllers. They are using Intel drivers.

When you mess around in the Device Manager, there are times when setting it to show hidden devices may be helpful.

If you download drivers from MSI, perhaps do the chipset as well as the touchpad. Those drivers are from 2020 so you probably already had them.

 

Touchpad device not showing up and code-10 error for the I2C HID in the device Manager,

Open Device manager, right click on I2C Hid Device icon, select Properties.