Windows 10: I2C HID Device not working properly. Showing code 10 error

For some reason, my trackpad is not working at all. I keep trying to go into the device manager and disable or reinstall the driver however it never works and the trackpad soon stops working again. Is there a link to any other drivers that I can use and how can I install them? My device is an HP Sceptre x360 Convertible Laptop

:)

 

I2C HID Device not working properly. Showing code 10 error

I2C HID Device not working properly. Showing code 10 error.

I've already tried these below solutions but couldn't resolve:

1. Updated BIOS.

2. Disabled and again enabled the concerned driver.

3. Driver updates (Windows not showing any updates for I2C HID device).

4. Switched to Windows 11.

Could anyone please help in this regard.

Note: Windows version is 21H2.

 

I2C HID Device not working properly. Showing code 10 error

Hello Vaibhav. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

The most basic thing we need to learn to maintain a PC is how to keep the latest manufacturer's drivers current. Windows drivers are rarely enough.

HP automates this with the HP Support Assistant so open that now from the Start Menu and run it, expedite all drivers it finds that need updating. If it won't run reinstall it from here, also read the guide for how to run it:

https://support.hp.com/us-en/document/c03467905

If updating ALL drivers doesn't fix this then report back any devices still in error in Device Manager, next try fixes for the error here:

https://h30434.www3.hp.com/t5/Desktop-Video-Dis...

https://www.thewindowsclub.com/touchpad-error-t... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://h30434.www3.hp.com/t5/Notebook-Video-Di...

https://www.makeuseof.com/fix-this-device-canno...

https://windowsreport.com/i2c-hid-device-driver...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)



If nothing here helps then I'd ask in the HP forums linked above twice, as they will be able to zero in on your make and model more than we can here where we handled all of them.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Touch screen stops working -I2C HID device error

I have a LG gram laptop 16T90P-KAAE7UI running windows 11. In the last few months, touch screen has been intermittely stopping working. The device manager always showed there was an error in I2C HID device - This device cannot start (code 10). Usually, I could recover by doing one of the following things:

• disabling and enabling the device,
  
• simply rebooting the system or
  
• uninstalling the device and then restart the laptop.
  

Today, after pushing the sleep button on the side of the laptop and then pushing it again to wake up the laptop, touch screen completely stopped working. None of the methods mentioned above works. Touch screen function refues to work and device manager always shows that I2C HID device cannot start (code 10). The following message appeared with recovery attempts

• A request for the HID descriptor failed (most often), or
  
• The device failed the SET_POWER command, or
  
• One byte was expected in the report descriptor but not found
  

I also did update from Windows update and LG update center. All things have been updated to date. No luck to make touch screen work again.

Touchpad always works without issue. What else can I do to fix the I2C HID device error and bring touch screen back to work?

Thanks.