Windows 10: iaStorAC.sys BSOD on battery power

Hi


My laptop Dell Inspiron approx 6 yo will no longer function on battery power alone. As soon as I pull the main power I get a BSOD and the iaStorAC.sys error.


I've replaced the battery and this makes no difference.


Can any one offer preferably step-by-step help?

:)

 

BSOD iaStorAC.sys

Im having awful BSOD problems, fatal ones now. I am inable to launch safe mode, with or without networking. Windowns launches and within 20 seconds it BSODs with SYSTEM THREAD EXCEPTION NOT HANDLED iaStorAC.sys. Help, im at a loss.

hp Pavilion x360 stock, no mods

 

BSOD iaStorAC.sys

Need help pinpointing the cause of system crash.

Major events prior to BSOD iaStorAC.sys:

1. Updated/Installed the Intel Rapid Storage Technology (v16.8.3.1003) using Intel Driver Support Assistant. Didn't manage to catch the error codes before auto reboot. Crash happened not long after Intel RST installation, during file transfer to Google Drive.
2. Internal HDD mechanical failure (not the boot drive & dismounted). Caused BSOD when reboot after shut down (Fast startup enabled by default). This is likely a separate issue but may have led to the above crash.

The required files based on community guidelines,

1. Minidump 061320-102437-01.rar
2. The MEMORY.DMP just in case MEMORY.rar
3. System information file System Information File.nfo
4. General spec AMATUL-64MNTGU.xml

I'm not entirely sure if these are sufficient for troubleshooting, if not please inform me on what to post.

Thanks in advance.

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.