Windows 10: IBM Trusteer - Rapport (not supported in Edge)

Discus and support IBM Trusteer - Rapport (not supported in Edge) in Windows 10 Software and Apps to solve the problem; If you use Rapport, which usually is a suggestion by some banks for online banking including HSBC, please note that Microsoft Edge is not supported.... Discussion in 'Windows 10 Software and Apps' started by Mike8, Aug 15, 2015.

  1. Mike8 Win User

    IBM Trusteer - Rapport (not supported in Edge)


    If you use Rapport, which usually is a suggestion by some banks for online banking including HSBC, please note that Microsoft Edge is not supported. Comment from IBM Trusteer support below:
    Thank you for contacting Trusteer Technical Support.
    ****************************************************************************************
    Please be advised that Edge browser is currently not supported by Rapport.

    For a list of currently supported browsers, click here:
    Supported Platforms

    Rapport cannot protect web sessions performed in unsupported browsers and its icon will not appear in these browsers.

    Support for additional browsers may be incorporated in future releases of Rapport, but unfortunately there are no immediate plans of this kind.
    *******************************************************************************

    However, IE11 is still available in Windows 10
    /Programmes/Windows Accessories folder.

    M

    :)
     
    Mike8, Aug 15, 2015
    #1
  2. fg2001 Win User

    IE11 now appears to be 'persona' non grata in Win 10 since EDGE dominates (edges out) IE.

    The Trusteer Rapport guys never answered my questions, it is not clear which level of Rapport supports Microsoft Edge. If it is the one that breaks IE11 that is not acceptable.

    Anyway I went back to 3.5.1804.161 which works with IE11.

    There is no explanation in the Trusteer Rapport support site about the differences of the different levels and that is quite unprofessional considering that it is own by IBM. I'll probably get rid of it if they don't give a better support. Something on
    the latest IE11 updates is incompatible with Trusteer Rapport 3.5.1908.118.
     
    fg2001, Aug 15, 2015
    #2
  3. fg2001 Win User
    IE11 now appears to be 'persona' non grata in Win 10 since EDGE dominates (edges out) IE.

    Latest Trusteer Rapport available from IBM is 3.5.1908.131. It fixes the problem with IE 11, but still does not support Microsoft Edge with HTML 16.16299 which is the current level of MS Edge.
     
    fg2001, Aug 15, 2015
    #3
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IBM Trusteer - Rapport (not supported in Edge)

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