Windows 10: Icon on a game

Hello, so I've been playing a game and when I click the windows button and search the game up, the icon comes out as a picture of Earth. When I click on open file location the shortcut filre comes up and it has a different picture than the icon that comes up when I search up using thw windows key. It's been like this for some time and the icon has not been changing while the shortcut file one has been.

:)

 

Games cause the computer to freeze seconds after opening them for Windows 10

Hi,

Thank you for providing us the troubleshooting steps that you have performed.

I suggest to run the game in compatibility mode by following the steps below and check if it helps.

• 
  Right click on the ‘Setup’ icon for the game and click on properties.
  
• 
  Under Compatibility tab, check the option for ‘Run in Compatibility mode’.
  
• 
  Select Windows 8.1 from the drop down list.
  
• 
  Click on Apply and then OK.
  

Please revert with the result of the issue and we will be happy to help you.

 

remove game data from xbox game in windows 10

I appreciate your reply. It seems that the game progress was saved to your Xbox account associated on your computer that's why you can't play the game from the beginning. I recommend that you remove the account on your computer by performing the following
steps:

1. Press the Windows icon, then select the gear icon to access Settings.
2. Select Accounts.
3. Under Email & app accounts, click the Microsoft account, then click Remove.

I also suggest that you reset the Xbox app on your computer so that we could ensure that no account is linked to it. To get started, kindly follow these steps:

1. Press the Windows key, then select the gear icon to access Settings.
2. Go to Apps.
3. Under Apps & features, locate the Xbox app.
4. Click the Xbox app, then select Advanced options.
5. Click Reset.

Let us know if that works for you. We'd be glad to further assist you.

 

Error showing game icons

Hi Zenyr Zedd,



Welcome to post in Microsoft Community. I'm Mosken, let me help you figure it out.



According to your description, I knew that some icons for games you downloaded from Xbox are missing.



First of all, it is recommended that you try the solutions below to try and rebuild these shortcuts for these games.

1. Right-click the shortcuts of these abnormal icons > Open file location, If there is still a shortcut in the opened folder, repeat step 1,
   
2. then find the executable file (.exe file) of the corresponding game,
   
3. then delete the shortcut of the corresponding game on the desktop,
   
4. then right-click the .exe file > Send to > Desktop Shortcut.
   

Sorry, you'll have to repeat the above for every game with an abnormal icon.



This can also happen if your game has been uninstalled or its location has changed.

The above steps are provided based on the information I have learned so far, I wish that will be helpful to you. If your problem still cannot be solved by these steps, you could tell me the specific situation in the next reply. I will continue to assist you in solving the problem.



Best Regards,

Mosken- MSFT | Microsoft Community Support Specialist