Windows 10: Icons became black and file explorer freezes whenever I open valorant

Everything's fine until I re-install a new Windows OS. At first, when I open valorant other application became black then I update some from Windows but now every time I open valorant, my icons became black and file explorer began freezing when I open it.

:)

 

window file explorer freezes while black strip comes above the explorer window

Hi Sunny,

Windows Explorer freezes may be due to third-party programs or virus infection. As an initial troubleshooting step, temporarily disable your antivirus programs. After that, replicate the issue if it will freeze. You can enable your antivirus program after
we troubleshoot.

If the issue persists, you can try refreshing/restarting Windows Explorer by following these steps:

• Open Task Manager by typing it in the Cortana search bar, then press Enter.
• Look for Windows Explorer, then right-click it and select End task.
• The taskbar will disappear at the bottom of your screen.
• On the Task Manager, look for any installed application like your browser.
• Right-click it and select the Open file location. A new window will appear.
  
• Click the File tab and select Open Windows Powershell, then select Open Windows Powershell as administrator.
• Type in explorer.exe and press Enter.

It should put the taskbar back at the bottom of your screen. Check if it will freeze again.

Keep us posted after performing the troubleshooting steps.

 

black icons

Try rebuilding the Windows icon cache:

• Close all explorer/folder windows that are currently open;
• Run/Open a new Console window as Administrator;
• Launch "Task Manager" using CTRL+SHIFT+ESC, or by running taskmgr.exe;
• In the Process tab, right-click on the explorer.exe process and select End Process.
• In the Command Prompt window, type the commands one by one and press ENTER after each command:
  Code: CD /d %userprofile%\AppData\Local ATTRIB -H IconCache.db DEL IconCache.db EXIT[/quote]
• Close the Console;
• In Task Manager, click File, select New Task (Run…), type explorer.exe, and click OK.
• Close the Task Manager;

 

Feb 2019: File explorer keeps freezing after opening a file

Hi Casey,



Thank you for writing to Microsoft Community Forums.



I understand the inconvenience you are facing in accessing the files/folders. I also appreciate your effort in trying to fix the issue.



Provide us additional information to assist you better with this issue:

1. Are you getting any specific error code/error message while trying to open the file?
   
2. Are you aware of any recent changes made on the device?
   
3. Which version of Windows are running on your device?
   

Refer the article Which Windows operating system am I running for the information.



However, I would suggest you to follow the steps mentioned below.



Method 1

Restart Windows Explorer

1. Click on Start, type in “Task Manager”
   
2. Now go to Process tab. Click on Windows Explorer and
   Restart.
   
3. Then check the status of the issue.
   
4. If the issue still persist, try with the method 2.
   

Method 2

I suggest you to try the suggested steps from the article Fix File Explorer
if it won't open or start and check the status of the issue.





Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.







Muralidhar

Microsoft Community Moderator