Windows 10: icons changing to white and empty

I made some shortcuts of my Microsoftgames/store/photos etc. to the desktop , they are ok and stay ok .
But when placing these icons ( they are all blue) to an other folder ,they chance to empty white icon !
What can we do to restore these icons , and keep them as they should be ! ?

:)

 

Blank/empty/white taskbar icons

Hello!

I tried the methods you suggested and none worked. First, regarding your questions, I did nothing to my system settings and even resetted my windows and the problem occured again. MY laptop is a Toshiba Sattelite, the model no is c50-a-1jv.

The first method: didn't do anyting. I ran the troublehooter and it asked me to change the location (of the apps, probably, I can't remember) ad the second time I did, nothing was found wrong.

The second method messed up my windows. I did everyting as instructed and then restarted my computer. The windows didn't load and instead, two messages appeared telling me there was a problem and that windows is trying to fix it. Because it couldn't fix the
issues, I had to reset my windows again...

I attached here the photos of the two messages:

 

Blank/empty/white taskbar icons

Hi,

Sorry for the inconvenience caused. I will certainly assist you.

Please answer the below questions to assist you better.

1. Did you make any changes in the system settings prior to this issue?

2. What is the make and model of the computer?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to download and run the
app troubleshooter from the below link and check.

The app troubleshooter will automatically notify you if there’s a problem with an app and try to fix the problem. If you continue experiencing problems with an app, or if you're unable to open the Store,
try running the Apps troubleshooter.

This tool can automatically identify and fix some problems with apps and the Store.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Method 2: Perform a clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

How to troubleshoot problem by performing clean boot in Windows:

https://support.microsoft.com/en-us/kb/929135

Note: Once you are done with the troubleshooting, perform the steps in “How to reset the computer to start as usual after troubleshooting with clean boot “to reset computer as usual

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

 

Many are reporting some kind of strange icon behavior; however, very few (if any) are providing the resident W10 version.

I think if you provide the specific version of Windows 10 you are running and the exact method you are using to move the icons (ie, cut and paste, drag, etc) at least someone here could do a comparative test and you could go from there.

For the record, I have just tested the cut/paste and drag methods on W10 version 1703 , build 16188.1000 and the icons retained their original state when moved.

Good luck,

 

Right. Im on 1703 and placed these shortcuts from startmenu to the desktop. So far so good, the icons remain ok.
Problem starts when cut or past these shortcuts to a folder on the desktop, they immediately chance to white/empty ! Dragging them back from this folder to the desktop , they chance in the original icon again !
After a reboot they all look normal again, but sometimes white and empty still...........
Any idea ?

 

Hmm... that is really not the complete build version. try running the winver command and post it here like so:

 

Sorry, this must be clear now..........

 

Out of interest, my winver shows:



My system (also Windows 10 Home), shown in Windows Update as up-to-date, seems not to be up-to date when compared to post #4 above. My system is set for automatic updates.

Why please?
EDIT: Ignore. He is on an Insider version.

 

Now that we know you OS version is 1703 build 15063.250 maybe someone will do a proper comparative test for you.

 

i believe it happens when you remove the shared overlay for some reason. from what i see here the ones that had this overlay are the only ones that became a blank icon.

fyi i doesn't matter which version of 10.

 

" the shared overlay " .................?? What is that..........??

 

No @Stevekir, not an Insider. That's the Creators Update.

Some bright spark in MS did a redesign of the icons for Photos et. al. for the Creators Update. In 1703 they are now white icons on a transparent background. Fine for everything except the Explorer window, such as the one @pietcorus2 sees when opening a folder - there the background is white too. *Banghead

 

Looks like a non-default theme? It could be that. I tried enabling the Aero Lite theme, and it screwed me up. If it is a theme try changing it back to a default one to see if it still happens.

 

Its ok now, thank you all, made a reset of the icon-cache ,and a new rebuild , its ok ............!*Smile